Director, Accessibility Resource Centers for Students (ACCESS) (Restricted Funding)
Position Number: CM-POST-000035
Division: Student Services
Department: ACCESS
FTE: 1.00
Term (month/year): 12 months/year
Annual Salary Step Range: $162,480.00 - $188,364.00
Initial Screening Date: 09/28/2026
Open Until Filled: Yes
Position Description
Position Overview
Definition: Under administrative direction, this position is responsible for the development, implementation, and management of Accessibility Resource Centers for Students (ACCESS) operations. The ACCESS program provides a centralized and culturally responsive organizational space that creates opportunities and conditions to address access, equity, and accessibility by providing equitable solutions, resources, and services that intentionally support and align with the specific needs of disabled students. The incumbent collaborates with community organizations, students, faculty, staff, and management from across campus in identifying needs and providing resources and operations to support, educate, and assist students with disabilities in completing their educational goals. The incumbent is responsible for ensuring regulatory compliance, maintaining accurate and timely documentation and report submissions; researches and gathers various data and develops statistical reports; provide highly complex and responsible support in areas of expertise.
Supervision Received and Exercised: Receives administrative direction from the assigned managerial personnel. Exercises direct and general supervision over professional, technical, and administrative support staff.
Class Characteristics: This is a management classification that oversees, directs, and participates in all activities of the ACCESS Program. This job classification level provides assistance in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of the disabled community, education policy, and activities, and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering College goals and objectives within general policy guidelines.
Examples of Essential Functions (Illustrative Only)
- Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, priorities, and work standards for the ACCESS program.
- Assumes full management responsibility for all ACCESS programs, services, and activities, within College and program policy, recommends appropriate service levels and resources; recommends and administers policies, procedures, and programs for students with disabilities; participates in long-range planning activities.
- Ensures compliance with Title 5 regulations and the Americans with Disabilities Act related to services for students with disabilities.
- Manages and participates in the development and administration of the department's budget, additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures and adjustments, as necessary.
- Contributes to the overall quality of the department's services by developing, reviewing, and implementing policies and procedures to meet legal requirements and College needs; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement.
- Selects, trains, motivates, and directs assigned department personnel; evaluates and reviews work for acceptability and conformance with departmental standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns.
- Coordinates, directs, and participates in advising and consultation services to provide students with disabilities assistance and information concerning department services, educational accommodations, and classes; responds to inquiries and provides technical information concerning related standards, requirements, practices, laws, codes, regulations, policies, and procedures.
- Oversees and is responsible for registration activities for accommodations services and follow up to ensure implementation; supervises the distribution, receipt, and processing of related forms and applications; ensures proper documentation of student eligibility; develops, implements, and conducts orientations for new students utilizing department services.
- Coordinates, develops, and implements training activities for staff and faculty concerning services, equipment, and materials necessary to accommodate the educational needs of students with disabilities; prepares and delivers College-wide trainings; composes and distributes training and informational materials.
- Coordinates services with other College programs, departments, and divisions and with outside agencies; effectively represent the College and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
- Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate.
- Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action; responds to students' and parents' issues and concerns regarding the provision of ACCESS services.
- Oversees, leads, and provides quality customer service when interacting with the public, vendors, students, and College staff, including individuals from minoritized groups.
- Utilizes critical thinking, sound decision-making, and problem-solving skills with tact, confidence, and diplomacy.
- Participates on and supports employee participation on committees, task forces, and special assignments, including, but not limited to Screening and Selection Committees and mandated trainings as required.
- Establishes, implements, and fosters an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility (DEISAA).
- Prepares and delivers DEISAA-minded presentations related to assigned areas as required.
- Performs other related duties as assigned consistent with the scope of the position.
Qualifications
Knowledge of:
- Principles and practices of supporting a diverse, equitable, inclusive, socially just, anti- racist, and accessible academic and work environment.
- Disability culture, including values and language, as well as general issues in the profession and community.
- Organization and development of programs and services for students with disabilities.
- Administrative principles and practices, including goal setting, program development, implementation and evaluation, and project management.
- Principles and practices of public agency budget development and administration