Director, Workplace Services - North America (NYC)

Rockstar Games; New York (NY); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Bonus potential

Equity awards

Job summary

Rockstar Games seeks a Director of Workplace Services to lead the North America team and ensure studio environments meet high standards of operational effectiveness and efficiency.

This is a full-time, in-office role based at Rockstar’s NYC headquarters in Downtown Manhattan, with a strong emphasis on collaboration, data-driven decision making, and proactive facilities management across multiple locations.

Qualifications

• 10+ years of multi-site facilities management experience.
• 5+ years of experience leading senior managers.
• Proven cross-functional leadership across teams.
• Strong communication and relationship-building across all levels.
• Experience with design/management of office builds, renovations, relocations, or construction.
• Experience using data to drive maintenance and service improvements.

Responsibilities

• Oversee all facility services for the North America portfolio with focus on efficiency, performance, and innovation.
• Support studio leads to ensure operational needs are met.
• Conduct site visits and resolve issues in a timely manner.
• Lead, coach, and manage the North America Workplace Services Managers.
• Collaborate with regional Workplace leads to ensure consistency in delivery.
• Develop, manage, and report Workplace budgets, forecasts, and KPIs.
• Partner with Real Estate, Health & Safety, and Administration teams on service delivery.

Skills

Facilities management

Leadership

Communication skills

Data analysis

Budgeting

Cross-functional leadership

Tools

Monday.com

ServiceNow

OfficeSpace

Job description

Rockstar Games seeks a Director of Workplace Services to lead the North America team and ensure studio environments meet high standards of operational effectiveness and efficiency.

This is a full-time, in-office role based at Rockstar’s NYC headquarters in Downtown Manhattan, with a strong emphasis on collaboration, data-driven decision making, and proactive facilities management across multiple locations.