Director, Workplace & Field Technology Solutions

R+L Carriers

Wilmington (OH)

Hybrid

USD 150,000 - 190,000

Full time

14 days+
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Job summary

R+L Carriers is seeking a Director of Workplace & Field Technology Services to lead strategic and operational technology initiatives across employees, field locations, mobility platforms, and IMT warehouse operations. This role aligns workforce technology with business priorities, ensures reliable support across distributed locations, and guides roadmaps for mobile and field platforms.

The position requires 10+ years in technology with at least 5 years in a leadership role, plus a Bachelor's

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • 10+ years of technology experience with at least 5 years in a management or director role.
  • Direct experience leading cross-functional teams responsible for workplace technology, field services, or enterprise support.
  • Experience overseeing mobile systems strategy, hardware provisioning, and service delivery across multiple locations.
  • Transportation or logistics experience preferred.

Responsibilities

  • Set the strategic direction for workplace technology, field services, mobile systems, and warehouse inventory operations.
  • Create and maintain roadmaps aligning technology capabilities with enterprise priorities.
  • Lead desktop and field support, endpoint lifecycle management, and end-user technology services.
  • Guide mobile systems integration, hardware provisioning, and service level expectations.
  • Own warehouse inventory governance, asset traceability, and operational reporting.
  • Manage vendor relationships, contracting, and partnerships with Purchasing, Facilities, Operations, and Security.
  • Foster a service-oriented culture with accountability, safety, and continuous improvement.

Skills

Strategic leadership
Cross-functional leadership
Operational discipline
Stakeholder partnership
Continuous improvement

Education

Bachelor's degree in IT/CS/IS

Tools

Microsoft 365
Endpoint management tools
IT service management
Asset tracking systems
ITIL Foundation

Job description

R+L Carriers is seeking a Director of Workplace & Field Technology Services to lead strategic and operational technology initiatives across employees, field locations, mobility platforms, and IMT warehouse operations. This role aligns workforce technology with business priorities, ensures reliable support across distributed locations, and guides roadmaps for mobile and field platforms.

The position requires 10+ years in technology with at least 5 years in a leadership role, plus a Bachelor's

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