Director, Workforce Training & Career Pathways

Goodwill SWPA; Pittsburgh (Allegheny County); Presencial; USD 66 000 - 77 000; Tempo integral

Resumo da oferta

Goodwill SWPA is seeking a Director of Workforce Training in Pittsburgh to lead the Human Services training portfolio, aligning initiatives with organizational goals and labor market needs. The role oversees budget, staffing, and program quality across digital skills, retail, and apprenticeship tracks.

You will coach the Tech Academy Coordinator and Instructional Designer, expand occupational tracks, and collaborate with internal teams and external partners to deliver high-quality, accessible

Qualificações

• Bachelor's degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, Human Services, or other related field AND 4+ years of relevant experience OR Master’s degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, Human Services, or other related field AND 2+ years of relevant experience.
• Progressive leadership and supervision in workforce development, training, higher education, or a closely related field
• Demonstrated experience in strategic planning, developing a division-wide program vision, and translating strategy into operational execution.
• Demonstrated department-level fiscal responsibility, including managing an annual budget.

Responsabilidades

• Lead the strategic development of a cohesive portfolio of digital skills, retail, and pre-apprenticeship and apprenticeship pathways with stackable credentials and clear routes to employment.
• Standardize and oversee eligibility, enrollment, assessment, and credentialing processes across programs and ensure adherence to division-wide standards for quality and accessibility.
• Direct the alignment of curricula to employer-validated competencies and, where applicable, to Registered Apprenticeship standards in partnership with Business Engagement.
• Direct the instructional leadership framework to ensure consistent performance, professional growth, and quality standards across the Human Services training team.
• Cultivate and manage relationships with employers, funders, partner agencies, and internal leaders to strengthen alignment and referrals.
• Serve as the primary representative for the department on regional task forces, committees, and at community events, and use insights to inform and shape long-strategy.
• Lead the design, implementation, and evaluation of workforce training in collaboration with agency leadership.
• Manage staff accountability and align teams with departmental objectives through individual goal setting and annual evaluations for all direct reports.
• Spearhead continuous improvement and scalable solutions that align with organizational priorities and market demands.
• Develop, monitor, and manage the department budget to maximize mission impact.
• Identify and steward funding opportunities and prepare forecasts and reports.
• Review contracts for feasibility and alignment with service goals and support implementation.
• Establish key performance indicators and systems to evaluate satisfaction, outcomes, and program performance.
• Implement a data collection and analysis framework to assess impact and address compliance challenges with partners.

Conhecimentos

Leadership

Strategic planning

Budget management

Program development

Formação académica

Bachelor's degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, Human Services, or related field

Master's degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, Human Services, or related field

Descrição da oferta de emprego

Goodwill SWPA is seeking a Director of Workforce Training in Pittsburgh to lead the Human Services training portfolio, aligning initiatives with organizational goals and labor market needs. The role oversees budget, staffing, and program quality across digital skills, retail, and apprenticeship tracks.

You will coach the Tech Academy Coordinator and Instructional Designer, expand occupational tracks, and collaborate with internal teams and external partners to deliver high-quality, accessible