Director, Visions & Strides Supported Employment

Goodwill Industries of Greater Grand Rapids, Inc.; United States; On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Dental insurance

Vision insurance

Life insurance

Disability insurance

Medical insurance

401k match

Professional development

Tuition reimbursement

Employee discount

Job summary

Goodwill Industries of Greater Grand Rapids, Inc. is seeking a results-oriented Supported Employment Manager to oversee the Visions and Strides programs. You will lead Career Coaches, shape program direction, and develop partnerships with funders and employers to expand services.

You will mentor staff, ensure compliance with contracts, and use data to measure impact while growing the program to help individuals facing barriers achieve meaningful employment.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Rehabilitation Counseling, Education, Business, or related field.
• Five years of professional experience including leadership or program management responsibilities.
• Experience working with individuals with disabilities, mental health conditions, or barriers to employment preferred.
• Strong leadership, coaching, and team-building skills.
• Excellent problem-solving, strategic thinking, and analytical abilities.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities with high organization and detail.
• Experience managing budgets, contracts, or program performance metrics preferred.

Responsibilities

• Lead, inspire, and support a team of Career Coaches and professionals to help individuals achieve independence and success through meaningful work.
• Lead across Visions and Strides programs, ensuring consistent service quality for all participants.
• Shape the vision and direction of Goodwill's Supported Employment programs through strategic leadership and problem-solving.
• Mentor, develop, and empower staff through coaching and collaboration.
• Develop and maintain strong relationships with funders while ensuring program compliance with contracts.
• Build partnerships with employers, referral sources, community organizations, funders, and stakeholders.
• Foster a culture of engagement, accountability, and continuous improvement.
• Champion individualized employment services to help participants identify strengths and goals.
• Use data, outcomes, and participant feedback to drive program excellence and measure impact.
• Collaborate with Workforce Development leadership to identify growth opportunities.
• Ensure operations, funding requirements, and documentation support high-quality services.

Skills

Leadership

Coaching

Strategic thinking

Analytical abilities

Communication

Team building

Budget management

Relationship building

Education

Bachelor's degree

Job description

Goodwill Industries of Greater Grand Rapids, Inc. is seeking a results-oriented Supported Employment Manager to oversee the Visions and Strides programs. You will lead Career Coaches, shape program direction, and develop partnerships with funders and employers to expand services.

You will mentor staff, ensure compliance with contracts, and use data to measure impact while growing the program to help individuals facing barriers achieve meaningful employment.