Senior Case Manager - Supported Employment & Vocational Coach

Goodwill; Alaska; Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Goodwill of South Central of Wisconsin seeks a program leader to plan and manage individualized services in vocational, personal, and social skills for employment participants. This role leads Supported Employment staff to deliver quality services and support in daily operations.

The position requires strong supervisory skills, collaboration with team members, and a focus on continuous program improvement, risk management, and client advocacy.

Formación

• Associate degree in related field required or equivalent experience.
• Bachelor’s degree preferred for advancement opportunities.
• Supervisory experience is preferred but not always required.

Responsabilidades

• Oversee daily workflow of their work group and ensure timely completion.
• Provide performance evaluations and coaching in line with company policy.
• Develop and monitor service plans aligned with served individuals' goals.
• Coordinate funding and billing with appropriate sources and ensure accuracy of authorizations.
• Assist with training and development of coaches and staff.
• Ensure compliance with ADA, Wage & Hour and related employment laws.

Conocimientos

Disability services

Supervisory skills

Communication

Program management

Crisis intervention

Educación

Associate degree in related field

Bachelor's degree preferred

Herramientas

Microsoft Office

Human Service database

Descripción del empleo

Goodwill of South Central of Wisconsin seeks a program leader to plan and manage individualized services in vocational, personal, and social skills for employment participants. This role leads Supported Employment staff to deliver quality services and support in daily operations.

The position requires strong supervisory skills, collaboration with team members, and a focus on continuous program improvement, risk management, and client advocacy.