Case Manager - Supported Employment Team Lead

Goodwill of South Central Wisconsin, Inc.; Madison (WI); Presencial; USD 52.000 - 78.000; Jornada completa

Descripción de la vacante

Goodwill of South Central Wisconsin, Inc. is seeking a supervisor to plan and manage individualized services in vocational, personal, and social areas for employment participants.

You will lead the Support Employment staff to deliver quality services, handle daily workflows, and provide coaching and performance feedback. The role requires an associate degree (bachelor's preferred) and 2+ years in developmental disabilities or related work, with supervisory experience preferred.

Formación

• Experience in supported employment or human services preferred.
• Strong leadership and performance evaluation skills.
• Ability to manage multiple tasks and coordinate teams.

Responsabilidades

• Oversees daily workflow of the work group and ensures quality services.
• Provides timely performance evaluations and coaching per policy.
• Develops service plans aligned with client goals and monitors progress.
• Ensures accurate authorizations and timely billing with funding sources.
• Trains coaches and supports self-advocacy for served persons.
• Coordinates transportation and disability education with employers and community.

Conocimientos

Business Acumen

Customer Focus

Accountability

Drive for Results

Continuous Improvement

Team Building

Managerial Courage

Management Agility

MS Office / Database Skills

Driver's License

Educación

Associate degree in related field

Bachelor's degree preferred

Descripción del empleo

Goodwill of South Central Wisconsin, Inc. is seeking a supervisor to plan and manage individualized services in vocational, personal, and social areas for employment participants.

You will lead the Support Employment staff to deliver quality services, handle daily workflows, and provide coaching and performance feedback. The role requires an associate degree (bachelor's preferred) and 2+ years in developmental disabilities or related work, with supervisory experience preferred.