Supported Employment Manager

Goodwill Industries of Greater Grand Rapids, Inc.; United States; Presencial; USD 68.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Paid holidays

Dental insurance

Vision insurance

Life insurance

Disability insurance

Medical insurance

401k match

Professional development

Tuition reimbursement

Employee discount

Descripción de la vacante

Goodwill Industries of Greater Grand Rapids, Inc. is seeking a results-oriented Supported Employment Manager to oversee the Visions and Strides programs. You will lead Career Coaches, shape program direction, and develop partnerships with funders and employers to expand services.

You will mentor staff, ensure compliance with contracts, and use data to measure impact while growing the program to help individuals facing barriers achieve meaningful employment.

Formación

• Bachelor's degree in Human Services, Social Work, Psychology, Rehabilitation Counseling, Education, Business, or related field.
• Five years of professional experience including leadership or program management responsibilities.
• Experience working with individuals with disabilities, mental health conditions, or barriers to employment preferred.
• Strong leadership, coaching, and team-building skills.
• Excellent problem-solving, strategic thinking, and analytical abilities.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities with high organization and detail.
• Experience managing budgets, contracts, or program performance metrics preferred.

Responsabilidades

• Lead, inspire, and support a team of Career Coaches and professionals to help individuals achieve independence and success through meaningful work.
• Lead across Visions and Strides programs, ensuring consistent service quality for all participants.
• Shape the vision and direction of Goodwill's Supported Employment programs through strategic leadership and problem-solving.
• Mentor, develop, and empower staff through coaching and collaboration.
• Develop and maintain strong relationships with funders while ensuring program compliance with contracts.
• Build partnerships with employers, referral sources, community organizations, funders, and stakeholders.
• Foster a culture of engagement, accountability, and continuous improvement.
• Champion individualized employment services to help participants identify strengths and goals.
• Use data, outcomes, and participant feedback to drive program excellence and measure impact.
• Collaborate with Workforce Development leadership to identify growth opportunities.
• Ensure operations, funding requirements, and documentation support high-quality services.

Conocimientos

Leadership

Coaching

Strategic thinking

Analytical abilities

Communication

Team building

Budget management

Relationship building

Educación

Bachelor's degree

Descripción del empleo

Description

Salary $68,000-$72,000/year

Supported Employment Manager

Goodwill is seeking a results-oriented leader to oversee our Supported Employment Programs, including Visions and Strides. This is an opportunity to lead high-impact programs, develop and support a talented team, strengthen key community and funding partnerships, and help individuals facing significant barriers to employment achieve meaningful and lasting success. The ideal candidate will excel at building team culture across a dispersed workforce, navigating complex program requirements, solving challenges, and driving strong participant outcomes.
The Visions Program supports individuals with intellectual and developmental disabilities (IDD), while the Strides Program serves individuals experiencing serious and persistent mental illness, helping both populations achieve greater independence and success through employment. As the Supported Employment Manager, you will provide strategic and operational leadership for both programs, overseeing a team of employment professionals dedicated to changing lives through the power of work. This position combines operational leadership, team development, community partnerships, and program growth.
As the Supported Employment Manager, you will:

• Lead, inspire, and support a dedicated team of Career Coaches and professionals who are helping individuals achieve greater independence, confidence, and success through meaningful work.
• Provide leadership across both the Visions and Strides programs, ensuring consistent service quality while recognizing and responding to the unique needs of the individuals each program serves.
• Shape the vision and direction of Goodwill's Supported Employment programs through strategic leadership, creative problem-solving, and a commitment to excellence.
• Mentor, develop, and empower staff through coaching, collaboration, and professional growth opportunities.
• Develop and maintain strong relationships with funders while ensuring program compliance with contractual and documentation requirements.
• Build strong partnerships with employers, referral sources, community organizations, funders, and other stakeholders.
• Foster a culture of engagement, accountability, and continuous improvement where both employees and participants can thrive.
• Champion individualized employment services that help participants identify their strengths, pursue their goals, and achieve long-term employment success.
• Use data, outcomes, and participant feedback to drive program excellence and measure community impact.
• Collaborate with Workforce Development leadership to identify new opportunities for growth, innovation, and service expansion.
• Ensure program operations, funding requirements, and documentation standards support sustainable, high-quality services.

Benefits

• Full-time employees will receive up to 20 paid vacation days in the first year
• Additional paid holidays vary by position and department
• Dental, Vision, Life, Disability, and Accidental insurances available
• Medical insurance available to full-time employees
• 401k plan with employer match after the six months
• Professional development and personal support services
• One-on-one coaching to reach career and educational goals
• Tuition reimbursement
• 20% employee discount at the Greater Grand Rapids retail stores

Requirements

• Bachelor's degree in Human Services, Social Work, Psychology, Rehabilitation Counseling, Education, Business, or a related field (required).
• Five years of professional experience, including leadership, supervisory, or program management responsibilities.
• Experience working with individuals with disabilities, mental health conditions, or other barriers to employment preferred.
• Strong leadership, coaching, and team-building skills.
• Excellent problem-solving, strategic thinking, and analytical abilities.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities while maintaining a high level of organization and attention to detail.
• Experience managing budgets, contracts, or program performance metrics preferred.
• A passion for Goodwill's mission of changing lives and communities through the power of work.