Director, Vendor Enrollment Operations

Corpay

Brentwood (TN)

Hybrid

USD 57,155 - 71,232

Full time

14 days+

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Benefits offered by this job

Medical, Dental, & Vision benefits available

401k plan enrollment

Virtual fitness classes

Robust PTO offerings

Employee discounts

Philanthropic support

Fun company culture

Job summary

A financial services company located in Brentwood, TN, is seeking a Director of Vendor Enrollment Operations. The role includes overseeing vendor enrollment processes, optimizing data and processes, and leading operations teams to improve revenue and efficiency. Candidates should have over 10 years of relevant experience and a strong focus on strategic planning and team development. This position offers hybrid work options and robust benefits including medical, dental, and retirement plan enrollment.

Qualifications

10+ years experience in operations and technical teams.
Strong knowledge of financial services, especially Virtual Card processing.
Experience building and leading team performance.

Responsibilities

Lead capacity planning and VE operations teams.
Identify process and data improvements.
Communicate strategic changes to stakeholders.

Skills

Systems and process optimization leadership

Advanced analytical and problem-solving

Excellent communication skills

Talent development

Education

Bachelor's Degree or equivalent experience

Tools

Master data management systems

Job description

Join to apply for the Director, Vendor Enrollment Operations role at Corpay

The Director, Vendor Enrollment Operations is responsible for establishing and maintaining processing excellence in Corpay Vendor Enrollment operations. The Director will lead capacity planning, data optimization and VE operations teams. These teams ensure Corpay vendor enrollment processes customer data thoroughly and accurately to optimize revenue and drive operational efficiency. The Director is charged with executing strategic plans, removing obstacles to success and providing guidance for associates to achieve data company goals. The position will identify process, systems and data improvements necessary to maximize enrollments, drive continuous improvement, identify cost savings, realize efficiencies and maintain data integrity.

How We Work

As a Director, Vendor Enrollment Operations you will be expected to work in an onsite environment. Corpay will set you up for success by providing:

Assigned workspace in Richmond, VA or Brentwood, TN.
Company-issued equipment
Formal, hands-on training

Responsibilities

Communicating required strategic changes to Vice President Vendor Enrollment
Partnering with Corpay stakeholders to identify required process improvements, technical enhancements and strategic customer support needs
Overseeing VE Operations functions including campaign loads and capacity management, flow of work into and out of the VE organization, and management of specialty payment servicing and processing.
Working cross functionally to improve customer throughput and service
Strategically leading data improvement initiatives based on identified gaps in existing data sources
Representing the business in systems / architecture enhancement efforts
Communicating to the organization and key stakeholders regarding process changes that will impact the timing or quality of Vendor Enrollment deliverables
Partnering with business personnel to implement data driven process improvement
Developing and administers strategic plans and special projects
Operating as a Vendor Enrollment subject matter expert on business systems and related data
Leading day to day activities of management personnel
Working with direct reports to drive continuous improvement, develop analytical skills, develop performance improvements, build leadership skills and develop leadership depth
Ensuring adherence to company policy and procedures
Strong customer service focus

Skills & Competencies

Systems and process optimization leadership experience
Advanced analytical and problem-solving skills
Ability to lead strategic projects, drive and communicate results with cross functional stakeholders
Excellent personal organization, collaboration skills, and strong oral/written communication skills
Self-starter with a strong drive to get to the root cause of any issue
Adept at short-term and long-term strategic planning
Reacts quickly and calmly to resolve stakeholder issues in a fast-paced environment
Must be able to manage time effectively and work independently without direct supervision
This role is a leader of leaders, focused on talent development with the ability to drive work through a leadership team.

Qualifications

10+ years experience leading operations and technical teams. Bachelor's Degree or equivalent experience in related fields.
Strong knowledge of the financial services industry with expertise in Virtual Card processing preferred
Experience building, leading and evaluating team performance
Experience leading technical teams with an emphasis on master data management
Strategic Project Management experience preferred
Data management and enterprise reporting experience preferred

Benefits & Perks

Medical, Dental, & Vision benefits are available the 1 st month after the hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacations, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status, or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

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