Director, User Experience Design

levistraussandco; United States; Remote; USD 149.000 - 245.000; Vollzeit

Zusammenfassung

Levi Strauss & Co. is seeking a senior UX leader to transform the user experience across product ecosystems, channels, and regions.

You will champion design thinking, set quality standards, and tie design work to business outcomes like conversion, retention, and productivity in internal tools. You will lead AI-powered experiences, recruit and develop a diverse team, and drive a cohesive design vision across store and partner tools.

Qualifikationen

• BA/BS degree in a design-related field such as Interface Design, Interaction Design, HCI, or equivalent experience.
• 10+ years of experience in UX or product design roles with an emphasis on global e-commerce and global retail.
• 5 years of people management experience.
• Experience with AI prototyping and coding tools (e.g., Lovable, GitHub Copilot, Claude Code).
• Experience with different channels (web, app, and in-store).
• Experience collaborating across organizational boundaries, domains, and geographies.
• Deep understanding of the needs and culture of all creative disciplines that make up a UX team.
• Experience working directly with brand and creative teams, in addition to UX.
• Compelling and confident storyteller.
• A strong eye for design, and critique that makes the work better.
• High standards for detail, including the interaction and visual polish customers notice.
• A portfolio showing work you led and the business results it drove.

Aufgaben

• Provide the vision to transform user experience across the entire ecosystem of Levi's products and services.
• Champion design thinking and UX best practices across the organization.
• Set and maintain design quality standards, including critique, design reviews, and the design system.
• Tie design work to business results, such as conversion and retention in consumer channels and adoption and productivity in internal tools.
• AI-immersed, lead with curiosity and adapt your team's workflow to changing technology.
• Lead the design of AI-powered experiences for consumers and associates.
• Direct rapid creation and iteration of ideas through storyboards, user flows, mock-ups, prototypes, and other methods.
• Develop new experiences and patterns, and produce resources to help teams build better experiences.
• Evolve inputs to identify customer problems and define new solutions.
• Influence and implement big-idea design thinking with VP+ executives.
• Drive a cohesive user experience across tools used by teams and partners daily.

Kenntnisse

UX design

AI prototyping

Cross-functional collaboration

User research

Storytelling

Ausbildung

BA/BS design field

Tools

Lovable

GitHub Copilot

Claude Code

Jobbeschreibung

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

About the Job

• Provide the vision to transform user experience across the entire ecosystem of Levi's products and services
• Champion design thinking and UX best practices across the organization
• Set and maintain design quality standards, including critique, design reviews, and the design system, so great work scales across channels and regions
• Tie design work to business results, such as conversion and retention in consumer channels and adoption and productivity in internal tools, and use those measures to set priorities
• AI-immersed, you lead with curiosity and adapt your team's workflow to changing technology
• Lead the design of AI-powered experiences for consumers and associates, including how people understand and come to trust what the AI is doing
• Direct the rapid creation and iteration of ideas through storyboards, user flows, mock-ups, prototypes, and other novel methods
• Develop new experiences and experience paradigms, and produce patterns, training, and resources that help teams build better experiences
• Evolve the use of various inputs to identify customer problems and define new solutions
• Influence and implement big-idea design thinking with VP+ level executives
• Drive a cohesive user experience vision across the tools our teams and partners use every day, from store and associate tools to planning, merchandising, and wholesale
• Understand when to direct the team to skim broadly and when to dive deep into the design of an experience - especially where to draw the line on the MVP
• Recruit, develop, and retain an exceptional, multidisciplinary team of diverse user experience talent, while investing in culture, health, and inclusivity

About You

• BA/BS degree in a design-related field such as Interface Design, Interaction Design, HCI, or equivalent experience
• 10+ years of experience in UX or product design roles with an emphasis on global e-commerce and global retail
• 5 years of people management experience
• Experience with AI prototyping and coding tools (e.g., Lovable, GitHub Copilot, Claude Code)
• Experience with different channels (web, app, and in-store)
• Experience collaborating across organizational boundaries, domains, and geographies
• Deep understanding of the needs and culture of all creative disciplines that make up a UX team
• Experience working directly with brand and creative teams, in addition to UX
• Compelling and confident storyteller
• A strong eye for design, and critique that makes the work better
• High standards for detail, including the interaction and visual polish customers notice
• A portfolio showing work you led and the business results it drove

This is a remote role based in the U.S. The expected starting salary range for this role is $148,600 - $245,400 per year . We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here .

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

Applicants must be legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship. The company does not participate in the H-1B cap lottery or sponsor initial employment vis