Key Holder

Levi Strauss & Co.; City of White Plains (NY); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

401K match

Paid volunteer time

Product discount 60%

Paid time off

Health care benefits

Life and disability insurance

Employee discounts

Job summary

Levi Strauss & Co. in White Plains, NY is seeking a Lead Stylist to deliver exceptional customer service, drive sales, and coach team members in product knowledge and Levi's selling practices.

You will promote the omni-channel experience and uphold store standards while supporting training and daily operations. The role requires fashion sense, ability to multitask in a busy store, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Fashion-forward and trend aware
• Able to multitask in a fast-paced environment
• Collaborative and inclusive team player
• Self-starter with growth mindset
• Flexible schedule including evenings, weekends and holidays
• Physically able to lift up to 40 pounds and stand for long periods

Responsibilities

• Provide excellent product knowledge and styling suggestions based on customer needs
• Promote Levi’s omni-channel experience and loyalty programs
• Resolve consumer concerns in line with company policy
• Collaborate with store management on escalated issues
• Assist in training and coaching store staff on selling practices and customer service
• Handle cash and merchandise operations and maintain store standards
• Aim to meet or exceed daily sales and performance goals
• Support adoption of new technologies to improve customer experience

Skills

Fashion savvy

Multi-tasking

Collaborative

Growth mindset

Flexible schedule

Lifting up to 40 lbs

Reliable transportation

Education

High school diploma or GED

Job description

You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™ Reporting to Store Manager, the Lead Stylists are consumer centric, open minded, proactive, and thinks beyond the task. You are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.

About the Role

• Embrace Levi Strauss & Co's history and heritage and demonstrate excellent product knowledge, suggesting looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
• Promote Levi's® omni-channel experience by engaging consumers with Red Tab Loyalty program.
• Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partner with store management on elevated consumer issues.
• Advocate and can assist store management in the training and coaching of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Perform store procedures in compliance with store policy.
• Consistently meet or exceed established store and individual sales and performance goals daily.
• Adopt and advocate for the new technologies being rolled-out in store.
• Understand how tech enables consumer experience, improves operations, and boosts store and company performance.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

About You

• You are fashion savvy and interested in current trends.
• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
• Ability to perform all essential job functions and able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Must have reliable transportation.
• High school diploma or GED preferred.

Location

White Plains, NY, USA

Compensation

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.30 - $28.80 per hour, varying with experience and qualifications. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs. LS&Co offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees.

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Health & Wellness: Immediate medical, dental, and vision coverage.
• Free Medical Premiums w/Live.
• Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
• Live in Levi's: 50% employee discount.
• Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in.
• Free $$$.
• Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

EEO & Diversity Statement

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law.

Company policy prohibits harassment of applicants or employees on the basis of any protected class.

We have established a continuing Affiantion Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.