Director, US Field Medical Operations & Excellence

Pfizer

Lake Forest (IL)

Hybrid

USD 177,000 - 294,000

Full time

2 days ago
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Benefits offered by this job

401(k) with Pfizer match
Health, dental and vision benefits
Relocation assistance possible

Job summary

Pfizer is seeking a US Field Medical Operational Excellence Director to drive strategic alignment across Medical Affairs and asset teams. The role collaborates with Finance, Compliance, and cross-functional partners to advance initiatives and ensure compliant, efficient execution of medical plans.

The position oversees enablement platforms, champions AI-enabled improvements, and guides performance measurement.

Qualifications

  • Bachelor’s degree required + 8+ years of experience in Pharmaceutical industry or related fields.
  • Advanced degree highly preferred with 7+ years in pharmaceutical industry or related fields; PharmD/PHD + 5+ years of experience.
  • Demonstrated, hands-on use of AI tools, data analysis, and process automation to solve business problems and improve operational efficiency.

Responsibilities

  • Drive alignment of goals across Medical Affairs categories and asset teams with cross-functional partners.
  • Develop and maintain relationships with Finance, Contracts & Outsourcing, Compliance and Operational Excellence teams to advance Medical Affairs projects.
  • Lead the development and governance of medical processes, SOPs, and enablement systems.
  • Own day-to-day operations of Field Medical enablement platforms (CLM, One Med, SharePoint) and oversee AI-enabled tool rollouts.
  • Track performance metrics and coordinate with Medical Impact and Outcomes teams.

Skills

AI tools & data analysis
Process automation
Change management
Cross-functional collaboration
Effective communication

Education

Bachelor’s degree + 8+ years in Pharma
Advanced degree preferred + 7+ years
PharmD/PHD + 5+ years in Pharmaceutical industry

Tools

POD / Ariba BOD / EngagePlus
Power BI / Excel / Word / Teams

Job description

Pfizer is seeking a US Field Medical Operational Excellence Director to drive strategic alignment across Medical Affairs and asset teams. The role collaborates with Finance, Compliance, and cross-functional partners to advance initiatives and ensure compliant, efficient execution of medical plans.

The position oversees enablement platforms, champions AI-enabled improvements, and guides performance measurement.

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