Director, Treasury Systems Support

pacificlife; Town of Charlotte (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Pacific Life seeks a Director of Treasury Systems Support to own the strategy, implementation, and ongoing optimization of treasury technology platforms worldwide. You will lead a high-performing team, define the technology roadmap, and ensure regulatory and financial control standards across Treasury, Finance, IT, Risk, and the broader enterprise.

You will manage end-to-end delivery for TMS, payments, and bank connectivity, align with ERP integrations, and drive data governance, analytics, and

Qualifications

• 10+ years in Treasury, Finance, or Technology roles with leadership experience.
• Experience implementing and managing Treasury Management Systems (e.g., Kyriba, FIS, SAP).
• Strong knowledge of banking connectivity (SWIFT, APIs) and ERP integrations.

Responsibilities

• Own the full lifecycle of treasury systems including TMS and payment platforms.
• Define and maintain the treasury technology roadmap.
• Lead production support, incident management, and DR/BC planning.
• Partner with Treasury, Finance, IT, Risk, and business stakeholders to deliver compliant solutions.

Skills

Treasury Systems

Leadership

Strategic Planning

Regulatory Compliance

Bank Connectivity

Data Analytics

Treasury Operations

Education

Bachelor's degree in Finance

CTP designation preferred

Tools

Kyriba

FIS

SAP Treasury

SWIFT

APIs

ERP integrations

Job description

Job Description:

Pacific Life is seeking a Director, Treasury Systems Support to lead the strategy, implementation, and ongoing optimization of treasury technology platforms supporting our global Treasury organization. This role plays a critical part in enabling resilient operations, real-time cash intelligence, and strong risk and control environments through modern, scalable technology.

How you'll help move us forward:

As the Director, Treasury Systems Support, you will have end-to-end ownership of treasury technology platforms, including Treasury Management Systems (TMS), payment hubs, and bank connectivity solutions. You will define the treasury technology roadmap, ensure operational excellence, and partner across Treasury, Finance, IT, Risk, and the broader enterprise to deliver solutions aligned with business objectives and regulatory requirements.

You will also lead and develop a high-performing treasury systems team, strengthening technical capability, governance, and judgment across the function.

What you'll do

Treasury Technology Strategy & Ownership

• Own the full lifecycle of treasury systems, including TMS, payment platforms, and bank connectivity solutions.
• Define and maintain the treasury technology roadmap aligned with Treasury strategy, enterprise architecture standards, and regulatory requirements.
• Lead the evaluation, selection, and implementation of new systems, upgrades, enhancements, and integrations with ERP and finance platforms.

Systems Operations & Production Support

• Ensure high availability, performance, and reliability of treasury platforms.
• Oversee daily production support, including incident management, root-cause analysis, and vendor coordination.
• Lead disaster recovery, backup, and business continuity planning for treasury systems.

Payments & Bank Connectivity

• Enable payment processing across ACH, wires, RTGS, checks, and emerging payment rails.
• Oversee bank connectivity methods such as SWIFT, host-to-host, APIs, and secure file transfers.
• Ensure effective fraud prevention controls, sanctions screening, and approval workflows are embedded within systems.

Data, Reporting & Analytics

• Ensure treasury systems deliver accurate, timely, and auditable data to support cash positioning, forecasting, liquidity stress testing, and debt and investment reporting.
• Partner with Treasury and Finance stakeholders to enhance dashboards, automation, and data quality.

Risk, Controls & Compliance

• Ensure treasury systems meet internal control and regulatory requirements, including SOX, cybersecurity, access controls, and data governance standards.
• Oversee user access provisioning and segregation of duties.
• Support internal and external audits and lead remediation of system-related findings.

Vendor & Third-Party Management

• Serve as the primary relationship owner for treasury technology vendors and partners (e.g., FIS, Kyriba, SWIFT).
• Support contract management, SLA monitoring, performance reviews, and roadmap alignment.
• Coordinate system testing and connectivity changes with banking partners.

Cross-Functional Partnership

• Act as a bridge between Treasury and IT, translating business needs into scalable technical solutions.
• Collaborate closely with Accounting, FP&A, Investments, Corporate Finance, Enterprise Architecture, Information Security, and Risk.
• Support enterprise initiatives impacting Treasury, including ERP transformations and data strategy programs.

Leadership & Governance

• Lead, mentor, and develop treasury systems analysts and support staff.
• Establish operating models, governance forums, documentation standards, and best practices for change and release management.
• Promote continuous improvement and operational excellence across the treasury systems function.

The experience you bring

• 10+ years of experience in Treasury, Finance, or Technology roles, with at least 5 years in a leadership capacity.
• Demonstrated experience implementing and managing Treasury Management Systems (e.g., Kyriba, FIS, SAP Treasury).
• Strong understanding of banking connectivity (SWIFT, APIs), payment platforms, ERP integrations, and treasury operations.
• Solid knowledge of cash positioning, liquidity management, short-term borrowing and investing, and counterparty risk.
• Bachelor's degree in Finance, Accounting, Economics, or a related field.
• Certified Treasury Professional (CTP) designation is preferred.

What makes you stand out

• Strong analytical and problem-solver skills with the ability to translate complex requirements into practical solutions.
• Effective communicator who can engage with senior leaders and external partners.
• Proven ability to lead teams, manage change, and operate effectively in a complex, regulated environment.
• Operational excellence mindset with strong program and project management capabilities.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candida