Director, Tax Services

Journeycpas; Michigan; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match up to 4%

Generous paid time off, starting at 20 days per year

Positive and professional environment

Job summary

Journeycpas is seeking a Director of Tax Services to lead the growth of our tax practice in Michigan. You will provide strategic advisory to clients and develop the next generation of tax professionals. The role encompasses client service, firm growth, and team development.

Ideal candidates have a proven public accounting background, strong tax knowledge, and exceptional client service skills. This full-time position offers flexibility and the opportunity to shape services at Journey.

Qualifications

• Proven track record as a tax professional in a public accounting setting (7+ years).
• Active CPA license required.
• Supervisory or professional coaching experience preferred.

Responsibilities

• Lead the growth and evolution of the tax practice.
• Provide excellent tax preparation and advisory services.
• Identify and develop current and future leaders in the firm.

Skills

Tax accounting

Client service

Project management

Microsoft Excel

Education

Bachelor’s degree in accounting, finance, or related field

Job description

Director of Tax Services

Are you ready to build something of your own, backed by a collaborative, entrepreneurial team? As Director of Tax Services, you will lead the growth and evolution of our tax practice, serve as a strategic advisor to clients, and develop the next generation of talent at Journey. This is a unique opportunity to shape services, drive innovation, and play a key role in the firm’s long‑term growth.

Your responsibilities would include:

• Firm growth – Building out new and expand current tax offerings to take the firm to the next level, including:
  • identifying innovative, market-aligned services we can add to our portfolio of offerings.
  • identifying ways to incorporate new technology, trends, and best practices to improve operational processes.
  • partnering with the Journey leadership team to identify and acquire new clients as well strategic new services that complement and enhance other Journey service offerings.
• Client service/relationship management – Providing excellent tax preparation and advisory services to current clients, including but not limited to:
  • conducting reviews of federal and state income tax returns for corporate, S corp., partnership, and individual clients to ensure completeness, accuracy, and risk mitigation.
  • managing IRS and state examinations and notices related to individuals and business entities.
  • providing innovative tax planning strategies and compliance advice to clients.
  • cultivating strong relationships with existing clients to make them/their business feel valued and deeply understood.
• Team member development – Identifying and developing current and future leaders in the firm, helping them identify and align their unique skills and interests to current and future firm/market opportunities by:
  • establishing clear and realistic goals/KPIs for the tax department and team.
  • assigning and organizing work among team members to ensure successful and accurate completion of on‑going tasks and special projects.
  • Providing ongoing, strengths‑based mentoring and feedback to team members via the annual review process and regular check‑ins.

Your qualifications should include:

• a proven track record as a tax professional in a public accounting setting (7+ years)
• a bachelor’s degree in accounting, finance, or related field
• an active CPA license
• fluency in Microsoft Excel
• supervisory experience and/or professional coaching experience
• experience in state and local tax, international tax, or another area outside of Journey’s current offerings (e.g., 5500 filings, not for profit filings/990s, Trusts/Estates, etc.)

You should possess:

• significant knowledge oftax accounting, tax compliance and all types of tax returns
• a keen ability to determine how and where to find answers about ever‑changing tax code and laws
• exceptional client service skills
• a familiarity with payroll taxes
• a genuine drive to grow professionally
• excellent communication and project management skills
• a passion for training and mentorship
• capabilities to think strategically and innovatively in the field of tax

Other important requirements and details:

• You must be willing to work out of the Grand Rapids, MI or the Naperville, IL office
• This is a full‑time, exempt position, so you may have to work hours that exceed the standard 40‑hour work week (especially during tax season).
• This position is not eligible for visa sponsorship.

Why work at Journey?

• 401(k) with employer match up to 4%
• Generous paid time off, starting at 20 days per year, plus paid holidays
• In‑person work with built‑in flexibility to accommodate life events and responsibilities
• A positive, professional environment where new ideas are welcomed and growth is encouraged
• A supportive team that enjoys trivia, celebrates wins, and enjoys being all together at our annual firm conference
• A globally connected team that includes outsourced professionals from around the world, expanding our capacity and perspectives
• The chance to partner directly with business owners, providing guidance as they grow their businesses and pursue their goals

If you’re looking for meaningful work in a culture that balances high standards with a human approach, Journey might be the place for you.