Director Surgical Program Std, EBCC Initiative, FT, 8A-4:30P

Baptist Health; Coral Gables (FL); On-site; USD 108,816 - 141,462; Full time

Benefits offered by this job

Career growth and development opportunities

Comprehensive health and wellness resources

Tuition reimbursement

Wellness programs

Job summary

Baptist Health in Coral Gables, Florida, is seeking a leader for operational excellence in surgical services across multiple locations. You will drive performance improvement initiatives, collaborate with leaders, and monitor results against KPIs.

The ideal candidate will have a Masters, Six Sigma certification, and a minimum of 10 years’ experience in a performance improvement role. This is an opportunity to make a significant impact on patient care and organizational efficiency.

Qualifications

• Minimum of 10 years strong work experience in performance improvement.
• Demonstrated success as a change agent in a consulting role.
• CPHQ or PM certification preferred.

Responsibilities

• Lead operational excellence and performance improvement across multiple locations.
• Collaborate with clinical and operational leaders for improvement initiatives.
• Monitor and drive results related to KPIs.

Skills

Performance improvement

Change management

Leadership

Communication

Project management

Analytical skills

Education

Masters degree

Tools

Six Sigma Green Belt

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Description

This position is responsible for leading and driving operational excellence and performance improvement in the BHSF surgical services arena, covering Palm Beach to Keys and including over 30 ASCs plus 10 hospital and ranging from all specialties i.e oncology to deliver on long‑range plans through alignment of strategy, structure/framework, processes, people, and culture. Executes mission and vision work according to physician, nursing, and operational surgical council leads. Collaborates with corporate administrative and entity (clinical and operational) leaders to identify potential opportunities as well as designs, develops, and facilitates corporate‑led improvement initiatives across BHSF. Drives results related to KPIs with a specific emphasis on improving efficiency, streamlining processes, eliminating waste, and lowering expenses. Monitors progress against targets and develops further recommendations for improvement. Functions as a Team leader across multiple simultaneous projects, directing internal, interfacing with external consultants. Develops associated analytics to track progress and summary briefing materials / presentations for Executive meetings and update communications. Researches industry best practices and shares outcomes and key learnings. Estimated salary range for this position is $108816.92 - $141462.00 / year depending on experience.

Qualifications

Degrees: Masters.

Licenses & Certifications: Six Sigma Green Belt.

Additional Qualifications

• Strong work experience in performance improvement / consulting role with demonstrated success as a change agent.
• CPHQ or PM certification preferred.
• Extensive experience with change management principles and approaches, ability to influence without direct authority and to obtain win‑win situations.
• Strong business acumen and ability to link project outcomes to business objectives, expertise in group facilitation, coaching, and mentoring, ability to identify, mitigate, and/or escape issues or risks.
• Experienced at organizational design, functional and business process design, and implementation.
• Proven leadership skills and ability to work cross‑functionally with other leaders.
• Excellent facilitation/presentation skills, verbal/written communication skills, project management, problem‑solving and analytical skills.
• Six/Lean Sigma preferred.

Minimum Required Experience: 10 Years

EOE, including disability/vets