Director, Supply Chain & Operations Supply

McClement; Chicago (IL); On-site; USD 170,000 - 210,000; Full time

Job summary

McClement is seeking a Director of Supply Chain & Operations Supply to lead strategic initiatives and operational programs across the McDonald’s system. The role focuses on supply continuity, cost efficiency, and scalable solutions, with 10% travel and a $170k–$210k salary band.

As a senior leader, you will develop teams, set priorities, and drive accountability while partnering across functions to translate business needs into actionable supply chain strategies and improvements.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, or related field; advanced degree preferred.
• 10+ years of progressive experience in supply chain, operations, logistics, procurement, strategic sourcing, or related field.
• Previous people leadership experience with coaching and team development.
• Strong understanding of supply chain strategy, operational execution, supplier management, and risk mitigation.
• Demonstrated ability to use financial and operational data to evaluate performance and support decisions.
• Strong project and program management capabilities with multiple high-priority initiatives.

Responsibilities

• Provide strategic leadership and direction for Supply Chain and Operations initiatives.
• Develop strategies to improve supply continuity, cost efficiency, supplier performance, and readiness.
• Identify risks and opportunities; develop contingency plans.
• Serve as a strategic advisor to leadership on supply chain matters.

Skills

Leadership

Strategy

Data-driven

Financial acumen

Program management

Stakeholder influence

Communication

Relationship building

Education

Bachelor's degree

Advanced degree preferred

Job description

Director, Supply Chain & Operations Supply

Salary Band: $170,000 - $210,000

Travel: 10%

The Director, Supply Chain & Operations is a strategic and operational leader responsible for advancing supply chain strategies, operational supply programs, and business solutions supporting the McDonald’s business.

The Director serves as a trusted business partner and subject matter leader, translating business needs into actionable supply chain strategies while ensuring strong execution across complex, highly visible initiatives. This individual will lead and develop team members, establish priorities and performance expectations, and foster a culture of accountability, collaboration, continuous improvement, and operational excellence.

What You’ll Do

Strategic Supply Chain Leadership

• Provide strategic leadership and direction for Supply Chain and Operations Supply initiatives supporting the McDonald’s system.
• Develop and advance strategies that improve supply continuity, operational effectiveness, cost efficiency, supplier performance, and long-term System readiness.
• Identify emerging risks, opportunities, and operational needs and proactively develop solutions and contingency plans.
• Serve as a strategic advisor to leadership on supply chain matters, operational challenges, supplier capabilities, and opportunities for improvement.

People Leadership & Development

• Lead, coach, and develop team members while creating clarity around priorities, expectations, accountability, and performance.
• Create an environment where team members are empowered to make decisions, surface challenges, collaborate across functions, and take ownership of results.

• Promote a team-first mindset focused on shared goals, shared accountability, and collective success.
• Foster a culture of curiosity, continuous improvement, high-quality work, and proactive problem-solving.

Operations Supply & Program Management

• Provide leadership and oversight for operational supply programs and initiatives that support restaurant and Field needs.
• Ensure programs are effectively planned, communicated, implemented, measured, and continuously improved.
• Drive standardization and process improvements that strengthen execution and create scalable solutions across the System.
• Support the development and implementation of new programs, products, processes, and operational solutions.

You’ll Thrive Here If You…

• Think strategically while remaining comfortable getting close to the work when needed.

• Naturally take ownership and create clarity in complex or ambiguous situations.

• Are skilled at influencing stakeholders and building alignment without relying solely on formal authority.

• Use data, financial insights, and sound judgment to make informed decisions.

• Build trusted relationships across different functions, organizations, and levels of leadership.

• Are comfortable challenging existing processes and asking how they can be improved.

• Communicate complex information clearly and effectively to both operational and executive audiences.
• Develop others and create an environment where team members are empowered and accountable.

What You’ll Bring

• Bachelor’s degree in Supply Chain Management, Operations, Business Administration, Logistics, Procurement, or a related discipline; advanced degree preferred.
• Approximately 10+ years of progressive experience in supply chain, operations, logistics, procurement, strategic sourcing, or a related field.
• Previous people leadership experience with a demonstrated ability to coach, develop, and build high-performing teams.
• Strong understanding of supply chain strategy, operational execution, supplier management, performance measurement, and risk mitigation.

• Demonstrated ability to use financial and operational data to evaluate performance and support business decisions.

• Strong project and program management capabilities with experience managing multiple high-priority initiatives simultaneously.

• Executive-level communication and presentation skills with the ability to translate complex information into clear recommendations.
• Proven ability to build relationships and influence decisions across functions and organizational levels.

Why Join McClement

At McClement, our values guide how we work—and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in fostering an environment where people feel respected, supported, and empowered to do their best work.

Equal Employment Opportunity Statement

McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.