Director, Summit Community Programs & Partnerships

ccchicagocareers; Illinois; On-site; USD 95,000 - 140,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Director for Summit Community Programs to provide strategic oversight and operational leadership for Summit Community Center. You will build partnerships, guide program performance, manage budgets, and lead a mission-driven team to deliver compassionate, high-impact services to the community.

The role requires a BA/BS with 3–5 years in partnerships and operations; a Master’s is preferred, with demonstrated experience in

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) with 3–5 years of relevant experience.
• Demonstrated success in partnership building, staff development, and operational management.
• Strong financial acumen and experience managing budgets.
• Proven ability to lead teams with compassion, accountability, and strategic focus.
• Excellent communication, collaboration, and problem-solving skills.
• Commitment to CCAC's purpose and values, and advancing equitable, inclusive, and community-driven services.
• Master's degree with 5+ years relevant experience.
• Experience leading programs in a community center or multi-service environment.
• Familiarity with community engagement, outreach, and coalition-building strategies.

Responsibilities

• Provide strategic and operational leadership for all Summit Community Center programs and activities. Oversee daily operations, ensuring high-quality service delivery, compliance with agency standards, and efficient coordination across functions.
• Partner with the Facilities team to maintain a safe, welcoming, and well-managed environment that supports the Center's mission and programming.
• Monitor program performance, volunteer engagement, and client outcomes to inform continuous improvement. Use data, feedback, and impact metrics to identify trends, address challenges, and celebrate successes.
• Contribute to division-wide strategic planning and performance improvement efforts to strengthen the reach and sustainability of Community Programs.
• Cultivate and sustain partnerships with local peer organizations, faith leaders, and elected officials to strengthen the social safety net and expand access to community services.
• Represent CCAC in external forums and collaborate with the Government, Donor, and Volunteer Relations teams to ensure programs are accessible, visible, and well-supported.
• Collaborate across departments to advance shared goals and maximize program impact. Partner with the finance team to develop, monitor, and manage the Center's budget.
• Lead and develop the Summit Community Programs team by setting clear goals and expectations, monitoring performance, and providing regular feedback and guidance.
• Develop staff capability through ongoing training, mentorship, and professional development opportunities. Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact.

Skills

Partnership building

Staff development

Operational management

Budget management

Leadership

Communication

Education

Bachelor's degree in Arts/Sciences

Master's degree

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Director for Summit Community Programs to provide strategic oversight and operational leadership for Summit Community Center. You will build partnerships, guide program performance, manage budgets, and lead a mission-driven team to deliver compassionate, high-impact services to the community.

The role requires a BA/BS with 3–5 years in partnerships and operations; a Master’s is preferred, with demonstrated experience in