Director, Student Registration & Records

Community College of Allegheny County; Pittsburgh (Allegheny County); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health Coverage

Time Off & 4‑day summer workweek

403(b) retirement match

Disability & Life Insurance

EAP & Tuition Assistance

Tuition Waivers & PSLF eligibility

Employee Parking

Job summary

Community College of Allegheny County is seeking a systems‑minded professional to manage on‑campus registration operations. You will oversee staffing, training, and quality assurance of the student registration experience, coordinating with the Registrar and regional advising leadership.

The role requires strong written and verbal communication, leadership, and familiarity with student information systems to ensure accurate records and smooth deadlines.

Qualifications

• Master’s degree in management, information systems, student affairs, higher education administration, or a related field.
• Minimum of three years of experience.
• Prior Registration and student academic record experience.

Responsibilities

• Investigates and resolves registration and student academic record problems.
• Evaluates and approves residency appeals and transcript errors.
• Assists in the development and enforcement of registration dates and deadlines.
• Reviews, evaluates, and awards transfer credits from colleges and universities to be posted to student transcripts.
• Monitors course demand and waitlists in collaboration with academic staff.
• Supervises the graduation certification process, including degree audits and notifying students of deficiencies.
• Produces official graduation certification lists.
• Processes special queries to alert students about failed courses or unmet prerequisites.
• Manages processes affecting student records, including CLEP and credit-by-exam postings, academic forgiveness, and cross-registration.
• Develops, enhances, and uses technologies (e.g., SIS, texting) to support student retention and completion.
• Provides information to parents, students, and outside agencies per FERPA policy.
• Prepares and monitors capital and operating budgets for the fiscal year.
• Performs other duties as required.

Skills

Leadership

Microsoft Office

Student Information Systems

Verbal & Written Communication

Policy Interpretation

Education

Master’s degree in management / information systems / higher education

Tools

Microsoft Office

Student Information System

Job description

Community College of Allegheny County is seeking a systems‑minded professional to manage on‑campus registration operations. You will oversee staffing, training, and quality assurance of the student registration experience, coordinating with the Registrar and regional advising leadership.

The role requires strong written and verbal communication, leadership, and familiarity with student information systems to ensure accurate records and smooth deadlines.