Director Strategic Volunteer Partnerships

National Church Residences; Dublin (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Retirement Savings Plan

PTO & Holidays

Tuition reimbursement

Job summary

National Church Residences invites a Director of Strategic Volunteer Partnerships to design, build, and scale corporate volunteer engagement strategies that deepen community impact and partnerships. This role requires leading programs, driving innovation, and leveraging technology for efficiency and measurable outcomes.

The ideal candidate will have 7+ years in volunteer engagement or related fields, possess a Bachelor’s degree, and excel in strategic planning, communication, and

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 7+ years of leadership experience in volunteer engagement or related fields.
• Experience designing and scaling programs and operating models.
• Strong strategic planning, project management, and communication.
• Experience leveraging technology and data to improve operations.

Responsibilities

• Lead the design and scaling of corporate volunteer engagement strategies.
• Drive innovation and continuous improvement across processes and systems.
• Oversee technology enablement and data-driven decision making.
• Direct volunteer operations and partner experience across programs.
• Collaborate with leadership to align strategy with mission.

Skills

Strategic leadership

Project management

Communication skills

Relationship building

English proficiency

Education

Bachelor’s degree or equivalent

Tools

CRM software

Data analytics tools

Job description

Job Description:

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.

With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

PURPOSE

As the Director of Strategic Volunteer Partnerships, you are a strategic and innovative leader responsible for designing, building, and scaling corporate volunteer engagement strategies that deepen community impact, strengthen corporate partnerships, and advance the Foundation’s mission. This role serves as the architect of a modern volunteer engagement model, creating meaningful and measurable service opportunities that connect corporate partners, employees, and communities.

You are responsible for developing new programs, processes, systems, and operating models that enhance efficiency, consistency, and impact across the organization. Leveraging technology, data, automation, and emerging tools where appropriate, this leader drives innovation while ensuring solutions remain practical, scalable, and aligned with organizational values. You have a builder’s mindset, balancing strategic vision with operational excellence to create sustainable growth and continuous improvement.

ESSENTIAL FUNCTIONS

• Corporate Volunteerism Strategy & Program Leadership

• Innovation, Process Design & Continuous Improvement

• Technology & Business Enablement

• Volunteer Operations & Partner Experience

• Leadership & Collaboration

EXPECTATIONS

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

Education: Bachelor’s degree or equivalent combination of education and experience.

Required Experience:

• Minimum of seven (7) years of leadership experience in volunteer engagement, corporate partnerships, community engagement, program management, or related fields.

• Demonstrated success designing and implementing new programs, processes, systems, or operating models.

• Experience leading complex initiatives from concept through execution and scale.

• Strong strategic planning, project management, relationship-building, and communication skills required.

• Experience utilizing technology and data to improve operations, performance, and decision-making.

Preferred Experience:

• Experience leading national or multi-market volunteer engagement programs. Experience implementing technology, automation, or digital transformation initiatives.

• Experience using artificial intelligence (AI) and other emerging technologies in business operations.

• Experience in nonprofit, foundation, healthcare, corporate social responsibility, or community engagement environments.

Skills:

• Must have excellent communication, presentation, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

• Must have good computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.

• Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.

• Must be able to successfully lead others in an environment of complexity.

• Must have strong motivational skills and a high emotional intelligence quotient (EQ)

Travel: Up to 35%

Licensure: Must have a valid Driver’s License and meet the company motor vehicle policy

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
  • Includes Fertility & Family Building Support , Weight Management , and Chronic Condition Support
  • Parental Leave paid at 100% for four weeks
  • Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Supplementalbenefits such as LifeandAD&D for you and your family, Accident Insurance , Hospital Indemnity ,and Critical Illness.
• Flexible Spending Accounts for Dependent Care and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support , tobacco cessation , and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an _additional_company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off ( PTO ), 9 paid Holidays and Parental Paid Leave at 100%

(Programs vary depending on Full Time, Part Time or Contingent Status)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.