Director, Strategic Partnerships & Growth

Aramark; Philadelphia (Philadelphia County); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Aramark seeks a Director of Strategic Partnerships to own client relationships across a regional portfolio within Corrections. You will lead account strategies, renewals, and expansion in collaboration with operations and functional leaders.

The role requires strategic thinking, strong communication with C-level clients, and the ability to drive retention and growth through tailored value propositions and proactive risk management.

Qualifications

• BA/BS is required for this position; MBA preferred.
• Minimum of 5 years of account management or sales-related experience.
• Operational acumen including technical understanding and financial proposal development.
• Experience with large clients selling complex services/solutions.
• Demonstrated excellence in written and oral communication skills.
• Knowledge of all Microsoft Office applications.
• Experience with a CRM, specifically Salesforce, and other sales enablement tools strongly preferred.
• Effective multi-tasking in a high pressure, high reward environment.

Responsibilities

• Lead external client relationship building to understand clients' strategic objectives and pains.
• Lead internal relationship building within a matrixed organization to develop solutions.
• Perform objective diagnostics and relationship analysis to address retention risks.
• Develop and manage account planning, objectives, wiring plans, and client communications.
• Identify growth opportunities and retention risks using Aramark tools.
• Renew and extend contracts by developing long-term win-win value propositions.
• Ensure stakeholder wiring plans and scheduled meetings are executed throughout the year.
• Lead strategic account management processes with regional leadership annually.
• Develop independent perspective on partnership strength through client engagement.
• Ensure delivery of client expectations within the contract portfolio.
• Lead RFP processes when contracts expire or bids arise.

Skills

Influence without authority

Client relationship management

Strategic account management

Cross-functional collaboration

C-level communication

Relationship building

Quantitative metrics

Education

BA/BS required

MBA preferred

Tools

Salesforce

Job description

Aramark seeks a Director of Strategic Partnerships to own client relationships across a regional portfolio within Corrections. You will lead account strategies, renewals, and expansion in collaboration with operations and functional leaders.

The role requires strategic thinking, strong communication with C-level clients, and the ability to drive retention and growth through tailored value propositions and proactive risk management.