Director, Strategic Accounts & Growth Leadership

Taylor Corporation; Bloomington, Northern (IL, KY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health plans

Dental & Vision insurance

Wellness programs

Life and disability coverage

401(k) with company match

Paid time off and holidays

Job summary

Taylor Corporation is seeking a Director, Account Management to lead Taylor Print Impressions' top customer relationships and a team of Strategic Account Managers. You will own outcomes end-to-end, drive revenue growth, and partner with Sales, Marketing, and Operations to deliver exceptional client value.

The role emphasizes leadership, strategic planning, and cross-functional collaboration with a focus on profitability and customer satisfaction in a fast-paced environment.

Qualifications

• 8+ years in strategic account management, sales, or business development with 3+ years in leadership.
• Proven track record managing multi-million-dollar accounts.
• Strong negotiation, communication, and relationship-building skills.
• Ability to analyze complex business challenges and develop innovative solutions.

Responsibilities

• Own client outcomes end-to-end from onboarding to retention.
• Develop and implement account strategies to maximize revenue and profitability.
• Collaborate with Sales, Marketing, and Operations to align priorities with customer needs.
• Lead and develop a team of Strategic Account Managers and establish KPIs.

Skills

Strategic thinking

Leadership

Data-driven decisions

Negotiation

CRM software

Tools

CRM software

Data analytics tools

Job description

Taylor Corporation is seeking a Director, Account Management to lead Taylor Print Impressions' top customer relationships and a team of Strategic Account Managers. You will own outcomes end-to-end, drive revenue growth, and partner with Sales, Marketing, and Operations to deliver exceptional client value.

The role emphasizes leadership, strategic planning, and cross-functional collaboration with a focus on profitability and customer satisfaction in a fast-paced environment.