Strategic Account Director - East

Decagon; Boston (MA); On-site; USD 330,000 - 380,000; Full time

Benefits offered by this job

Take what you need vacation policy

Medical, Dental, and Vision benefits

Life Insurance and Disability Benefits

Retirement Plan

Parental Leave

Fertility benefits

Daily lunches and snacks

Job summary

A leading tech company in Boston is seeking an experienced strategic sales professional with over 7 years in enterprise sales. This individual will develop strategies to close significant accounts and build relationships with key stakeholders. The role requires strong communication and negotiation skills, as well as the ability to manage multiple stakeholders. Compensation includes an OTE of $325K - $360K, equity offers, and a comprehensive benefits package including a flexible vacation policy and medical coverage.

Qualifications

• 7+ years of experience in strategic or enterprise sales.
• Proven track record of growing revenue and expanding business.
• Ability to speak the language of the C-suite.

Responsibilities

• Develop strategy to close key strategic logos.
• Build relationships with key stakeholders.
• Collaborate with internal teams to deliver solutions.

Skills

Strategic and enterprise sales experience

Communication skills

Negotiation skills

Business acumen

Consultative selling approach

Ability to manage multiple stakeholders

Education

Bachelor's degree or equivalent work experience

Job description

About The Role

• Develop a strategy to break into and close key strategic logos for Decagon
• Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
• Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
• Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
• Forecast and accurately report on pipeline and revenue
• Develop and execute account plans to execute strategic deals
• Provide feedback and insights to product and leadership teams to influence the company's roadmap
• Maintain expert-level knowledge of the company's products, services, and industry trends
• Expect moderate travel.

Your background looks something like this

• 7+ years of experience in strategic or enterprise sales
• Proven track record of growing revenue and expanding business with large, complex accounts
• Excellent communication, presentation, and negotiation skills
• Strong business acumen and ability to speak the language of the C-suite
• Consultative selling approach with a focus on value-based solutions
• Ability to manage multiple stakeholders and cross‑functional initiatives
• Bachelor's degree or equivalent work experience

Even better if you have

• Previous experience selling AI or customer support/experience software

Compensation

OTE $325,000 - $360,000k + Offers Equity

Compensation Range: $330K - $380K

Benefits

• Take what you need vacation policy
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Daily lunches and snacks in the office to keep you at your best

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.