Director, Solutions Engineering

Casepoint; Washington (District of Columbia); Remote; USD 180,000 - 240,000; Full time

Job summary

Casepoint is seeking a Director of Solutions Engineering to lead our pre-sales function and align technical solutions with customer needs. You will drive strategy, demos, and workshops, partnering with Sales, Product, and Engineering to propel revenue growth.

The role requires 10–15+ years in related fields, a relevant bachelor’s degree, and a track record of building high-performing technical teams. Remote work is supported with priority for the DMV area.

Qualifications

• Typically requires 10–15+ years in solutions engineering, sales engineering, or related technical roles.
• Bachelor's degree in Business, IS, CS, Engineering or equivalent experience preferred.

Responsibilities

• Lead the Solutions Engineering function and define the pre-sales technical strategy.
• Oversee support for discovery, demos, solution design, and customer workshops.
• Establish technical sales methodologies and operating processes.
• Partner with Sales Leadership to align resources to priorities and revenue goals.
• Advise on technical strategy, customer requirements, and competitive positioning.
• Develop managers and future leaders within Solutions Engineering.
• Drive demonstration standards and enablement resources.

Skills

Solutions Engineering

Technical leadership

Pre-sales strategy

Customer engagement

Sales enablement

Technical communication

Education

Bachelor's degree in Business, Information Systems, Computer Science, Engineering

Job description

Job Information

Job Title: Director, Solutions Engineering

Job Family: Solutions Engineering

Level: Director

Work Location

This position is eligible for remote work. Priority consideration will be given to candidates based in the DMV (DC, MD, VA) area to support occasional in-person collaboration.

We also welcome applications from candidates located in the following states, based on business needs and the availability of specialized talent: AR, AZ, CA, CT, DE, FL, GA, IL, IN, KS, KY, LA, MA, MI, MN, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TX, WA, WI, WV, WY.

At this time, we are only able to consider candidates residing in these states.

Role Purpose

The Director, Solutions Engineering leads the Solutions Engineering function responsible for supporting the sales process through technical solutioning, product positioning, customer engagement, and pre-sales strategy. This role oversees Solutions Engineering teams and establishes the methodologies, processes, and capabilities necessary to support revenue growth, technical sales excellence, and scalable customer engagement.

The Director, Solutions Engineering serves as a key advisor to Sales Leadership and cross-functional partners by ensuring customer needs, business requirements, product capabilities, and technical solutions are effectively aligned throughout the sales lifecycle. This role drives consistency in technical discovery, demonstrations, proposal support, customer solution design, and technical sales execution while developing Solutions Engineering leaders and strengthening the function's ability to support strategic growth.

Key Responsibilities

• Lead the Solutions Engineering function and define the pre-sales technical strategy that supports revenue growth and customer acquisition.
• Oversee Solutions Engineering support for customer discovery, technical qualification, product demonstrations, solution design, proof-of-concepts, and customer workshops.
• Establish technical sales methodologies, engagement models, solutioning standards, and operating processes that improve consistency and scalability.
• Partner with Sales Leadership to align technical resources to pipeline priorities, strategic opportunities, enterprise pursuits, and revenue objectives.
• Support high-value opportunities by advising on technical strategy, customer requirements, competitive positioning, deal execution, and solution readiness.
• Oversee technical support for RFPs, RFIs, proposals, security questionnaires, technical assessments, and customer evaluation processes.
• Partner with Product Management, Product Marketing, Engineering, Delivery, and Revenue Operations to share customer insights, improve product positioning, and strengthen technical sales effectiveness.
• Develop Managers, Senior Managers, Senior Solutions Engineers, and future Solutions Engineering leaders.
• Establish demonstration standards, enablement resources, technical sales playbooks, and solutioning best practices.
• Monitor Solutions Engineering performance metrics, team capacity, sales support effectiveness, opportunity impact, and customer engagement outcomes.
• Represent Solutions Engineering in pipeline reviews, customer strategy discussions, executive-level planning, and cross-functional growth initiatives.
• Drive process improvements that strengthen solution quality, customer confidence, technical sales readiness, and operational scalability.

Experience and Qualifications

Typically requires 10-15+ years of relevant experience in solutions engineering, sales engineering, solution architecture, technical consulting, enterprise software, professional services, or related customer-facing technical functions.

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field preferred; equivalent experience may be considered.

Scope & Impact

Ownership: Owns the Solutions Engineering function, pre-sales technical strategy, technical sales processes, team performance, solutioning standards, demonstration methodologies, customer engagement models, proposal support practices, and Solutions Engineering capability development.

Key Partners: Sales Leadership, Account Executives, Product Management, Product Marketing, Revenue Operations, Engineering, Delivery, Customer Success, executive leadership, strategic customers, and cross-functional go-to-market stakeholders.

Decision-Making: Establishes technical sales strategy, operating priorities, staffing models, technical engagement approaches, demonstration standards, solutioning methodologies, resource allocation practices, and escalation paths for strategic opportunities.

Organizational Impact: Directly impacts revenue growth, technical sales effectiveness, customer confidence, proposal quality, opportunity progression, competitive positioning, product feedback loops, and the scalability of Solutions Engineering support across the business.

Success Measures

Sales win-rate influence and opportunity conversion support.

Effectiveness of technical