Director, Solutions Architecture

Astound; New York (NY); Remote; USD 155,000 - 175,000; Full time

Job summary

Join a forward-thinking telecommunications company as a Director of Solutions Architecture, where you'll lead the development of innovative solutions that empower local communities. In this pivotal role, you'll collaborate with cross-functional teams to enhance service offerings and drive revenue growth. With a focus on cutting-edge technology, you'll have the opportunity to shape the future of managed services and AI developments. This position not only offers a competitive salary but also a robust benefits package, ensuring your success and well-being. If you're passionate about technology and leadership, this is the perfect opportunity for you.

Benefits

401k with employer match

Medical, dental, and vision insurance

Paid Time Off

Floating holidays

Tuition reimbursement

Employee discounts

Qualifications

• 8+ years of experience in telecommunications and network design.
• Leadership experience in creating complex managed solutions.
• Strong understanding of SD-WAN and networking technologies.

Responsibilities

• Lead the vision and execution of Solutions Architecture strategy.
• Collaborate with Sales Engineering and Product teams for solutions.
• Establish best practices in solutions architecture among team members.

Skills

Telecommunications

Network Design

Project Management

Sales Engineering

SD-WAN

Custom Wi-Fi

Cloud Technologies

Commercial Voice Solutions

Financial Modeling

Client-Facing Skills

Education

Bachelor's Degree

Job description

Director, Solutions Architecture

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services. Applicants like you make it all possible. We provide one-on-one training and coaching, a supportive work environment, and opportunities to represent a superior telecommunications company.

We offer a robust benefits package, including rewards, recognition, and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work: This individual may be based remotely in NJ, PA, NY, IL, TX, or CA, with the ability to travel to the nearest office as needed.

A Day in the Life of the Director, Solutions Architecture:

1. Lead and develop the vision and execution of Solutions Architecture strategy to drive more complex solution activity and increase new revenue across managed and complex solutions.
2. Work closely with Sales Engineering, the Commercial Product team, and Sales to facilitate deep dive discovery sessions, capturing complex requirements from customers and delivering supportable solutions.
3. Develop design standards across all sales verticals and establish best practices in solutions architecture among team members.
4. Lead Solutions Architects and Engineers in supporting long-term technical solutions by defining and developing business strategies, technical standards, roadmaps, and use cases.
5. Support the business development team to help develop strategy and facilitate requests.
6. Develop Vendor Architecture SMEs who drive relationships and connect Astound products with vendor capabilities and roadmaps.
7. Align closely with the Advanced Services team to drive value for customers and ensure seamless onboarding and support.
8. Establish measurable reporting for complex sales activity and closed/won dashboards.
9. Collaborate with cross-functional teams to improve understanding of commercial product offerings and identify gaps through reporting and customer meetings.
10. Demonstrate industry trend expertise specific to managed services and AI developments.
11. Research and lead others in exploring new technology areas, working with industry partners to develop standards.
12. Review proposed solutions, identifying gaps in system design and workflows.
13. Set clear expectations with your team, partners, and customers to drive accountability.
14. Encourage knowledge sharing among the Sales Engineering team through training and collaboration.
15. Communicate effectively with the sales team regarding product roadmaps, releases, escalations, and customer expectations.
16. Support the Commercial Network Operations team through design reviews and vendor training.
17. Promote and support Astound's Diversity, Equity, and Inclusion (DEI) initiatives, fostering a respectful and empowering work environment.
18. Other duties as assigned.

What You Bring to the Table:

• Experienced leader of architects or senior engineers in creating complex managed solutions and participating in their implementation.
• 8+ years of experience in telecommunications, network design, engineering, or project management, preferably with MSO experience.
• 8+ years in Sales Engineering, Network Engineering, or Architecture.
• 5+ years of SD-WAN SME or engineering experience.
• 3+ years of custom Wi-Fi experience.
• Curiosity about industry trends and technical solutions related to Enterprise and Carrier networking.
• Strong understanding of Cloud, SD-WAN, Wi-Fi, and Networking technologies.
• Knowledge of commercial voice solutions and UCaaS.
• Proven vendor relationship management and training development skills.
• Strong financial modeling skills and ability to articulate design costs.
• Experience in team development, motivation, and retention.
• Ability to influence stakeholders and build consensus.
• Leadership in delivering complex solutions on time.
• Excellent communication skills internally and externally.
• Skilled in managing expectations and resolving conflicts.
• Client-facing skills and relationship building expertise.
• Ability to translate technical needs for non-technical audiences.
• Financial and analytical business acumen.

Education: Bachelor's degree or equivalent experience.

Benefits Include:

• 401k with employer match.
• Medical, dental, vision, life, and STD insurance options.
• Paid Time Off starting at 80 hours/year, increasing with tenure.
• Floating holiday and paid holidays.
• Paid sick leave as per state/local laws.
• Tuition reimbursement and employee discounts.

*Benefits apply to full-time employees.

Salary Range: $155,000 - $175,000 annually, plus bonus, benefits, and commissions. Actual pay varies based on skills and experience.

Our Mission:

• Take care of our customers.
• Take care of each other.
• Follow through on commitments.
• Have fun.

Diversity & Inclusion:

Astound Broadband is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate and strive to create a respectful, fair workplace.

Additional Information:

Pursuant to local laws, we consider qualified applicants with arrest and conviction records. For California candidates, see our Privacy Policy.