Director, Software Engineering - P&C Claims Tech Leader

USAA Life Insurance Company; United States; Hybrid; USD 150,000 - 230,000; Full time

Job summary

USAA seeks a Director of Software Engineering to lead design, development, and delivery of Claims technology solutions, including Guidewire, AI, Java, React, and cloud-native platforms. You will partner with Product Owners and operations to align tech with business priorities and drive innovation across the Claims value chain.

The role is based in Plano, TX with a hybrid work model requiring in-office presence four days a week; relocation assistance available, and a strategic leadership role

Qualifications

• Bachelor's degree or 4 years of relevant education and/or experience.
• 8 years of experience in a technology function in a Software Development/Engineering environment.
• 5 years of direct management experience of Software Engineer professionals.
• Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.
• Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.

Responsibilities

• Develop, maintain, testing, and monitoring an internal control environment to effectively manage risks.
• Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Oversees efforts in establishing documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards across teams.
• Accountable for the identification, research, and analysis of end to end business, processes, and technology support opportunities.
• Develops and oversees metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).
• Creates a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.

Skills

Leadership

People management

Software engineering

Cost-benefit analysis

Strategic thinking

Education

Bachelor's degree

Job description

USAA seeks a Director of Software Engineering to lead design, development, and delivery of Claims technology solutions, including Guidewire, AI, Java, React, and cloud-native platforms. You will partner with Product Owners and operations to align tech with business priorities and drive innovation across the Claims value chain.

The role is based in Plano, TX with a hybrid work model requiring in-office presence four days a week; relocation assistance available, and a strategic leadership role