Director & Site Leader - Live Production (LA)

Creative Technology UK; Van Nuys (IN); On-site; USD 140,000 - 160,000; Full time

Job summary

NEP Group Inc. in Los Angeles is seeking a Director & Site Manager for the Connected Solutions facility. You will lead day-to-day operations, drive excellence across engineering, operations, and client delivery, and serve as the senior on-site leader for high-profile productions.

The role requires 8+ years in live media operations, strong leadership, and a customer-service mindset. You will oversee budgets and staffing while supporting major events across NEP’s connected network.

Qualifications

• 8+ years of experience in live production, broadcast operations, streaming operations, technical operations, media facilities, venue operations, or related operational leadership roles.
• Proven success leading teams in high-pressure, client-facing environments.
• Experience managing facilities, control rooms, TOCs/NOCs, production operations, or similar live media environments preferred.
• Strong customer-service mindset and experience supporting major clients and high-profile productions.
• Familiarity with centralized production, REMI workflows, IP-based production, cloud-based workflows, or live event operations is a plus.
• Experience managing budgets, staffing plans, vendors, and operational priorities.
• Excellent communication, organizational, and leadership skills.

Responsibilities

• Lead day-to-day operations for NEP's Los Angeles Connected Solutions facility.
• Drive operational excellence across engineering, technical operations, production support, TOC operations, and facility management.
• Serve as the senior on-site leader and primary operational escalation point for clients.
• Build and develop high-performing teams while fostering a culture of accountability, collaboration, and service excellence.
• Partner with engineering, production, sales, account management, and leadership teams to optimize workflows, utilization, and customer delivery.
• Manage facility budgets, staffing resources, operational expenses, and future growth planning.
• Support major live events, customer-critical workflows, and multi-site productions across NEP's Connected Solutions network.

Skills

Leadership

Client-facing

Budget management

Communication

Team development

Operational excellence

REMI workflows

Tools

REMI workflows

IP-based production

Job description

NEP Group Inc. in Los Angeles is seeking a Director & Site Manager for the Connected Solutions facility. You will lead day-to-day operations, drive excellence across engineering, operations, and client delivery, and serve as the senior on-site leader for high-profile productions.

The role requires 8+ years in live media operations, strong leadership, and a customer-service mindset. You will oversee budgets and staffing while supporting major events across NEP’s connected network.