Director, Shelter Hotline Operations

United Planning Organization Inc; Washington (Washington County); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Dental/MetLife

Vision/VSP

401k

Sick Leave

Vacation Leave

2 Personal Days

Paid Holidays

Job summary

United Planning Organization (UPO) is seeking a Program Director for the Shelter Hotline Program – Community Health Division in Washington, DC. The role leads transportation and outreach operations, manages a diverse team of staff and consultants, and ensures program performance and regulatory compliance.

The ideal candidate will develop budgets, coordinate with government and service providers, and report outcomes using UPO systems.

Qualifications

• Bachelor’s degree in social work, public administration or related field.
• Experience in managing transportation operations or logistics environment of similar size, scope and complexity.
• Strong leadership ability and the ability to plan, evaluate, and organize.

Responsibilities

• Plan, administer, and supervise Shelter Hotline operations and programs for the provision of transportation and outreach services to homeless individuals and families in the District of Columbia.
• Plan and administer a year-round transportation and outreach program.
• Manage and supervise staff and consultants; develop and execute budgets; collaborate with partners.

Skills

Leadership

Transportation operations

Budgeting

Communication

Staff supervision

Project management

Education

Bachelor's degree in social work, public administration or related field

Tools

Microsoft Office

Job description

United Planning Organization (UPO) is seeking a Program Director for the Shelter Hotline Program – Community Health Division in Washington, DC. The role leads transportation and outreach operations, manages a diverse team of staff and consultants, and ensures program performance and regulatory compliance.

The ideal candidate will develop budgets, coordinate with government and service providers, and report outcomes using UPO systems.