Director, Search Engineering — Scale & AI Discovery

DocuSign, Inc.; Seattle, San Francisco (WA, CA); Hybrid; USD 202,000 - 300,000; Full time

Benefits offered by this job

RSUs

Bonus plan

Health benefits

Job summary

DocuSign, Inc. is seeking a Director of Engineering for Search to architect and lead the discovery engine that powers critical agreements. You will bridge distributed infrastructure with advanced ML features, enabling millions of users to extract intelligence from contracts and scale the platform globally.

You will report to the VP of Engineering, AI, and manage a geo-distributed team, driving operational excellence, latency reduction, and secure, robust search experiences across cloud providers.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 12+ years of software engineering leadership experience
• Experience with Elasticsearch cluster tuning, index design, and scaling search workloads
• Proven track record delivering search-related infra/features for high-volume data
• Experience collaborating with ML teams to improve search relevance

Responsibilities

• Own the strategic roadmap and execution for Docusign’s search infrastructure across global deployments.
• Lead and scale a geo-distributed engineering team, mentoring future leaders.
• Drive performance by optimizing indexing latency, search relevance, and multi-cloud efficiency.
• Collaborate with Product, UX, and ML teams to translate customer needs into robust search experiences.

Skills

Distributed systems leadership

Elasticsearch tuning

Cloud-native architecture

Cross-functional collaboration

ML integration

Executive stakeholder communication

Education

Bachelor’s degree in Computer Science or Engineering

Master’s degree in CS or related field

Tools

Elasticsearch

AWS

Azure

GCP

Vector databases

Job description

DocuSign, Inc. is seeking a Director of Engineering for Search to architect and lead the discovery engine that powers critical agreements. You will bridge distributed infrastructure with advanced ML features, enabling millions of users to extract intelligence from contracts and scale the platform globally.

You will report to the VP of Engineering, AI, and manage a geo-distributed team, driving operational excellence, latency reduction, and secure, robust search experiences across cloud providers.