Director, Salon Education and Sales Talent Development

AFM - Association Française du Marketing; United States; Remote; USD 136,000 - 200,000; Full time

Job summary

A leading company in the beauty industry is seeking a Director for Salon Education and Sales Talent Development. This role involves managing training strategies for salon professionals and sales teams, ensuring excellence in service and product knowledge. Offered benefits include a flexible remote work environment, comprehensive healthcare, and a competitive salary range.

Benefits

Healthcare

401(k) plus company match

41 total days off

Flexible work environment

Ongoing development opportunities

Qualifications

• Minimum 10+ years experience in cosmetology or salon consulting.
• 5+ years experience in training/employee development management.
• Knowledge of technical and communication skills in hairdressing.

Responsibilities

• Manage Education Capability and Talent Development Team across the region.
• Implement training strategies for sales and education skills.
• Oversee training budgets and evaluate training teams.

Skills

Technical Capabilities

Sales Skills

Communication Skills

Conflict Resolution

Education

College Degree or equivalent market experience

Job description

Director, Salon Education and Sales Talent Development

Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

The role:

Reporting to our Vice President of Salon for the America's region (United States, Canada, Australia and New Zealand), you will lead the Region Capability and Talent Development Team in the implementation the Sales and Education Training strategy and use for all the Kao Salon Brands, Programs and the general strengthening of overall capabilities.

This requires a working understanding of how to implement Technical Capabilities (for the training and upskilling of hairdressers and trainers of hairdressers) and Sales Capabilities (for the training and upskilling of sales persons), using a combination of in-person and online facilitation to improve the working knowledge of application and techniques of the Goldwell, Kerasilk, KMS Hair and Oribe brands.

You will also work with the Design Teams to establish technical and sales training excellence standards for designated employees, distributors and their personnel, salon employees and their clients, independent contractors/artists and export countries to deliver the tools, information and excellence in service to our customers.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 41 total days off (vacation + holidays + sick) and a reasonable salary range of $136,000 - $200,000. We also offer a remote work environment.

What you will do:

• Manage the Region Education Capability and Talent Development Team to deliver the best trainings, coaching and standards for the artist network, Academy staff, field Education teams in presentation skills, cutting and styling skills and hair color skills across the Region in collaboration with other Region and Design Team counterparts.
• Manage the Region Sales Capability and Talent Development Team to deliver excellence in trainings, implementation of selling skills for all levels of the sales organization, from new hires to field sales managers. This includes presentation skills, product knowledge, retail expertise and upskilling overall sales talent development.
• Manage the LMS platform content and, where required, the content development necessary to extend the reach of the Education and Sales Development training teams through online implementation and activity.
• Devise appropriate formats for field Sales materials in collaboration with Regional and Design Team counterparts.
• Devise a system of review, evaluation and coaching for accountability to guarantee the standards taught by training teams are practiced and in use.
• Manage and be accountable for the training budgets and expenses
• Periodically monitors trainings in-person and evaluates presentation skills of the Regional Education and Sales trainers and field sales manager to ensure professional standards of Kao are met and/or exceeded.

What you will need:

• College Degree or equivalent market experience/qualification preferred
• Minimum 10+ years field level experience as a licensed cosmetologist or salon consultant
• 5+ years experience in training/employee development management position
• Must have a knowledge of, technical and communication skills in the areas of hairdressing, selling, content development and evaluation skills
• Management experience of a sales and/or an education team, including utilization of coaching, assessment and influencing skills within that type of organization
• Excellence in conflict resolution and working within a matrix environment

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/ ).

Kao USA is an Equal Opportunity Employer, including disabled and veterans.

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Job Title Director, Salon Education and Sales Talent Development