Director, Sales Operations & Channel Management

Stanley Black & Decker, Inc.; United States; Remote; USD 137,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, life, vision, and +

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Discounts on Stanley Black & Decker工具

Job summary

Stanley Black & Decker, Inc. is seeking a Director of Sales Operations & Channel Management to lead sales operations, pricing support and channel management while working remotely. The role emphasizes analytics, market insights, and cross-functional collaboration to drive revenue growth.

You will lead the Catalog Channel Manager and Pricing Specialist teams, develop processes, implement automation, and partner with commercial, supply chain, manufacturing and logistics to optimize performance.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 10+ years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment.
• Experience working with national catalog distributors and engaging directly with customers in face-to-face interactions.
• Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics or related functions.
• Strong analytical skills with the ability to turn complex data into actionable insights.
• Experience leading teams, managing multiple priorities, and working effectively in a matrixed organization.
• Proficiency with CRM and ERP systems, preferably Salesforce.com.

Responsibilities

• Lead sales operations, pricing support and channel management processes.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
• Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
• Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.
• Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
• Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
• Identify and implement process improvements, including automation and workflow simplification.
• Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

Skills

Sales operations leadership

Pricing analysis

Channel management

Cross-functional collaboration

CRM/ERP systems

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce.com

Job description

Director, Sales Operations & Channel Management - Remote

Up to 25% travel, as needed

Join our team

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better for Those Who Make The World™.

The Job

As the Director, Sales Operations & Channel Management, you’ll be part of our Stanley Engineered Fastening team working as a Remote employee. You’ll get to:

• Lead sales operations, pricing support and channel management processes.


• Generate sales reports and customer demand forecasts, providing insights and recommendations.


• Conduct market research and competitor analysis to identify market trends and opportunities.


• Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.


• Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.


• Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.


• Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.


• Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.


• Identify and implement process improvements, including automation and workflow simplification.


• Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

The Person

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You also have:

• Bachelor’s degree in Business Administration or a related field.


• 10+ years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment.


• Experience working with national catalog distributors and engaging directly with customers in face-to-face interactions.


• Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics or related functions.


• Strong analytical skills with the ability to turn complex data into actionable insights.


• Experience leading teams, managing multiple priorities, and working effectively in a matrixed organization.


• Proficiency with CRM and ERP systems, preferably Salesforce.com.

The Details

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.


• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.


• Learn: Have access to a wealth of learning resources, including our digital learning portal.


• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.


• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world.

Join us

We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in.

The Total Target Cash Compensation range for this position is $136,500.00 - $219,800.00. This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker. The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations. The successful candidate may be eligible for annual merit increases.

Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. Discounts on Stanley Black & Decker tools and other partner programs. We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

Career Opportunity

Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov) This employer participates in the Work Opportunity Tax Credit (WOTC) program. Applicants may be asked to voluntarily provide information to determine eligibility. Any information provided will be kept confidentially other than as required to make the necessary WOTC disclosures and in accordance with applicable laws.

Workplace

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.