Director, Sales

Brookfield Residential Services LLC; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Extended medical, dental and vision

401(k) matching

Career development programs

Charitable donation matching

Paid Volunteer Hours

Paid parental leave

Family planning assistance includingIV

Wellness and mental health resources

Pet insurance offering!

Job summary

You will shape a comprehensive sales program, oversee pricing and incentives, and coordinate with construction, design, development and other departments to resolve customer concerns.

Qualifications

• Bachelor’s degree in Business/Management or related field.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal abilities.
• Ability to multi‑task and meet deadlines.
• Proficiency in MS Word and Excel (and AI tools a plus).

Responsibilities

• Maintain an education program defining expectations for Sales Managers and Sales Representatives.
• Teach and reinforce the company’s sales methodology and customer care standards.
• Oversee performance management for a team of more than ten sales professionals and managers.
• Meet with Sales Managers and Representatives to set performance and career development goals.
• Monitor progress toward goals for mid‑year and annual evaluations.
• Lead or participate in sales meetings and escrow status meetings to ensure alignment and progress.

Skills

Sales leadership

Team management

Strategic planning

Communication (verbal/written)

MS Word & Excel

AI tools proficiency

Education

Bachelor’s Degree in Business/Management

Tools

Microsoft Word

Microsoft Excel

Job description

Location Houston - 10613 W. Sam Houston Pkwy. North, Suite 200 Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed‑use structures — we are reimagining real estate from the ground up.

Job Description Overview

As the Director, Sales, you will partner closely with the VP of Sales & Marketing to drive all sales‑related objectives, ensuring each community meets or exceeds annual sales and closing goals. This role requires a strong command of sales strategy, team leadership, market analysis, and cross‑department collaboration. You will shape and execute a comprehensive sales program—recruiting, training, motivating, and monitoring a high‑performing team—while maintaining a deep understanding of market conditions, operational needs, and long‑term business planning. Your leadership will directly influence sales volume, profitability, customer experience, and the successful launch and performance of current and future communities.

Key Responsibilities:

• Maintain a comprehensive education program that clearly defines expectations for Sales Managers and Sales Representatives.
• Teach and reinforce the company’s sales methodology and customer care standards across all teams.
• Evaluate sales performance through onsite observation, role‑playing sessions, and mystery shopping activities.
• Foster a culture of self‑motivation by empowering team members and applying W.I.I.F.M. principles.
• Conduct weekly sales office visits to build relationships, gather insights, and lead by example on the sales floor.
• Oversee performance management for a team of more than ten sales professionals and managers.
• Meet regularly with Sales Managers and Representatives to establish performance and career development goals.
• Monitor progress toward established goals in preparation for mid‑year and annual evaluations.
• Lead or participate in sales meetings and escrow status meetings to ensure alignment and progress.
• Resolve complex escrow and closing issues by coordinating with customers, sales teams, lenders, and escrow partners.
• Support backlog tracking and ensure all homes close escrow promptly upon construction completion.
• Coordinate with construction, design, development, and other departments to resolve customer concerns effectively.
• Ensure full compliance with BRE rules, regulations, disclosures, contracts, and licensing requirements.
• Conduct ongoing market research and competitive analysis to maintain a strong understanding of current and future markets.
• Prepare and present pricing recommendations and manage incentives to support margins and business plan goals.
• Analyze market data for new acquisitions and present findings and pricing strategies to senior leadership.
• Oversee the performance of active communities while preparing future communities through design review, staffing, and planning.
• Collaborate with design, development, marketing, and construction teams to support product decisions and community readiness.
• Coordinate with preferred lenders, escrow partners, and internal teams to ensure smooth closings and a strong customer experience.
• Participate in industry events, recruitment efforts, promotional activities, and staffing planning to support company growth.

What You'll Bring:

• Bachelor’s Degree in Business, Management or other relevant designations 10 years’ experience in sales environment, with emphasis on residential sales, sales management and/or real estate related industries.
• Excellent communication skills, verbal and written.
• Strong organizational and interpersonal skills.
• Must be able to deal effectively with confrontational situations and maintain objectivity with team members, public relations, and homeowners.
• Must be able to multi‑task while meeting various deadlines.
• Advanced computer applications, specifically Microsoft Word and Excel.
• Proficiency in leveraging AI tools and technology to drive efficiency, enhance decision‑making, and support sales and operational strategies.

What We Offer:

• Competitive compensation and total rewards package
• Excellent extended medical, dental and vision benefits beginning day 1
• 401(k) matching, vesting begins day 1
• Career development programs
• Charitable donation matching
• Paid Volunteer Hours
• Paid parental leave
• Family planning assistance including IVF, surrogacy and adoptions options
• Wellness and mental health resources
• Pet insurance offering!

Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world‑class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.