Sales Manager

Brookfield Properties; Wendell, Northern (NC, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Day‑1 benefits

401(k) matching

Volunteer hours

Parental leave

Family planning support

Wellness resources

Job summary

Brookfield Residential is seeking a Sales Manager for the Wendell, North Carolina community. Based on-site at Brookfield’s Ponder development, you will lead daily sales operations, mentor staff, and drive customer-focused processes to achieve targets.

You will coordinate with construction, marketing, and administration to present homes professionally and close deals, while delivering excellent service and maintaining strong relationships with buyers and partners.

Qualifications

• High school diploma required; 3+ years in sales.
• Post-secondary degree in business preferred.
• New home or residential sales experience is preferred.
• Excellent sales and customer-service track record.

Responsibilities

• Oversee day-to-day operations of the sales center.
• Meet or exceed sales targets and goals per Business Plan.
• Develop and implement efficient sales and admin programs.
• Present products and company information to customers.
• Build relationships with internal and external stakeholders to generate leads.
• Ensure models and Quick Move-in homes are marketed professionally.

Skills

Sales experience

Customer service

Time management

Organization

Computer skills

Residential sales

Education

High school diploma

Business degree preferred

Tools

CRM software

MS Office

Job description

Location Wendell - 320 Vintage Point Lane Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

Job Description Overview:

The Sales Manager is part of the team responsible for the day-to-day operations of the sales center. They will receive training and mentorship from the Director of Sales and VP, Sales and Marketing. They are responsible for providing exceptional customer service to existing and potential customers, while demonstrating respect and professionalism. This position is based at Ponder, Brookfield Residential's growing master-planned community in Wendell, North Carolina. The role is located onsite at 324 Spotted Turtle Trail, Wendell, NC 27591, and offers the opportunity to support one of the area's most exciting and rapidly expanding residential developments.

Key Responsibilities:

• Ensuring the effectiveness of the overall sales process.
• Contribute to the development and implementation of effective and efficient sales and administration programs.
• Actively participate in meeting or exceeding the sales targets and goals as specified in the Business Plan.
• Continually look for ways to improve sales pace and/or customer satisfaction by suggesting and evaluating innovative ideas.
• Assist with the development and implementation of a continual prospecting plan through all communication mediums (phone, email, web, etc.)
• Influence prospects to purchase a home.
• Welcome/greet all prospects and deliver personalized presentation.
• Provide product and company information to customers.
• Build relationships with internal and external stakeholders to help drive leads.
• Ensure that our products from the sales center, Quick Move-in homes, and Model Homes are presented professionally and marketed according to company standards.
• Present and review all new home sales agreements with customers and enter agreements into appropriate computer systems.
• Effectively correspond with prospects/homeowners and follow up with all leads .
• Recognize that business is built on customer satisfaction and commitment to customer satisfaction.
• Play a major role in the customer’s experience in dealing with our Company and ensure we are uniquely positioned to impact the customer’s expectations and satisfaction throughout the entire home buying process.
• Recognize that he/she is better equipped to satisfy customers with a thorough understanding of the business including processes beyond sales, including but not limited to, construction, estimating, marketing, and administration, and that this knowledge will necessarily involve ongoing communications with these areas.
• Maintain daily interaction with construction and purchasing departments on any changes or problems relating to sales.
• Ensure that all company assets, ranging from the sales center, Model Homes and Quick Delivery Homes are presented professionally and marketed according to company standards.
• Provide innovative marketing solutions, alternative channels and points of product differentiation.
• Create ongoing and detailed competitive analyses, developed through constant review of product positioning, sales prices, premiums, and marketing incentives.
• Research and analyze competitive information in new home and resale markets.
• Deliver weekly reports.
• Assist the negotiations and conflict resolution as it relates to challenging situations in the course of a sale and close of escrow, and the timely escalation of matters, where appropriate.
• Ensure that all required information for the successful execution of sales contracts is submitted timely and accurately to the appropriate departments.
• Maintain continuous involvement within the respective Regional residential community and homebuilding industries.

What You’ll Bring:

• High school diploma, with a minimum 3 years’ experience in sales.
• Post‑secondary diploma or degree in business or related areapreferred.
• Outstanding sales and customer service record.
• New home or residential home sales experience is preferred.
• Proficientcomputer knowledge and skills.
• Exceptional time‑managementand organizational skills.

What We Offer:

• Competitive compensation and total rewards package.
• Excellent extended medical, dental and vision benefits beginning day1.
• 401(k) matching, vesting begins day1.
• Career development programs.
• Charitable donation matching.
• Paid Volunteer Hours.
• Paid parental leave.
• Family planning assistance including IVF, surrogacyand adoptions options.
• Wellness and mental health resources.
• Pet insurance offering.
• A culture based on our values of Passion, Integrity and Community!

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an extensive list of all responsibilities, duties, and skills required.

Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.