Director (RN) - Emergency Services

Lourdes Health; Pasco (WA); On-site; USD 98,000 - 139,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO and holidays

Tuition and certification assistance

401(k) with company match

Well-being programs

Professional development

Job summary

Lourdes Health in Pasco, WA, seeks a Director of Emergency Services to lead the Emergency Department, ensuring high-quality, patient-centered care in a fast-paced, high-volume setting.

You will drive safety, clinical excellence, and operational performance while partnering with physicians, nursing leaders, and executive leadership to foster accountability and continuous improvement. This role requires strategic vision and hands-on leadership.

Qualifications

• WA RN license or Compact license with WA endorsement.
• Bachelor's degree in Nursing from an accredited nursing school.
• Master's degree in nursing, healthcare administration or business administration preferred.
• Minimum 5 years of progressive healthcare leadership experience.
• Certifications in healthcare administration, emergency nursing or emergency management preferred.

Responsibilities

• Provide strategic and operational leadership for a busy Emergency Department.
• Drive safety, quality outcomes, patient satisfaction, and performance.
• Lead, mentor, and develop nursing leaders and frontline staff.
• Oversee staffing, recruitment, employee development, and performance management.
• Manage budgets, resources, and operational efficiency.
• Lead evidence-based practices and continuous improvement.
• Ensure regulatory, accreditation, and organizational standards compliance.
• Partner with physicians, leaders, EMS, and care teams to improve care and throughput.
• Promote teamwork, excellence, and patient-centered care.

Skills

Leadership

Communication

Problem solving

Staff development

Operational efficiency

Education

BSN

Master's degree (Nursing/Healthcare Admin)

Job description

Director (RN) Emergency Services

Job Type: Full-Time | ExemptSchedule: Exempt, Days, Available for Staff When Needed

Wage Scale: $97,531.20 to $138,548.80 Annually

Your experience mattersLourdes Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Emergency Services joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.More about our teamLead Emergency Care Excellence at Lourdes HealthLourdes Health is seeking an experienced and dynamic nursing leader to serve as our Director of Emergency Services. This role provides strategic, operational, and clinical leadership for the Emergency Department, ensuring the delivery of high-quality, patient-centered care while driving exceptional outcomes, employee engagement, and operational performance.As a key member of the hospital leadership team, the Director partners closely with physicians, nursing leaders, and executive leadership to foster a culture of safety, accountability, collaboration, and continuous improvement.This is an opportunity to make a meaningful impact on the health of the Tri-Cities community while leading a dedicated team in a fast-paced, high-volume emergency care environment.

• Level IV Trauma Center
• Level 2 Stroke Center
• Accredited Chest Pain Center
• CMS 4-star Overall Hospital Quality Rating
• Approximately 65 patient visits per day
• 9-bed Emergency Department
• Provider-in-Triage (PIT) model to improve patient flow and timely access to care
• Serves a diverse patient population across the Tri-Cities region

How you'll contribute

• A Director who excels in this role:
• Provide strategic and operational leadership for a busy Emergency Department.
• Drive safety, quality outcomes, patient satisfaction, and performance.
• Lead, mentor, and develop nursing leaders and frontline staff.
• Oversee staffing, recruitment, employee development, and performance management.
• Manage budgets, resources, and operational efficiency.
• Lead evidence-based practices and continuous improvement.
• Ensure compliance with regulatory, accreditation, and organizational standards.
• Partner with physicians, leaders, EMS, and care teams to improve care and throughput.
• Promote teamwork, excellence, and patient-centered care.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Medical, dental, and vision coverage options for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity, disability, paid family leave, PTO, and 8 paid holidays.
• Financial & Career Growth: Tuition and certification assistance, loan assistance, and 401(k) with company match.
• Employee Well‑being: Mental, physical, and financial wellness programs, including gym memberships, virtual care, mental health services, and discounts.
• Professional Development: Ongoing learning and advancement opportunities.

What we're looking for

Applicants should have a current Washington RN license or Compact RN License with Washington endorsement, and possess a Bachelor's degree in Nursing (BSN) from an accredited nursing school. Additional requirements include:

• Education:Master's degree (nursing, healthcare administration or business administration) preferred
• Experience: Minimum 5 years of progressive healthcare leadership experience required
• Certifications: healthcare administration, emergency nursing, emergency management certification preferred
• Skills:Demonstrated ability to lead high‑performing teams and manage complex healthcare operations
• Strong understanding of regulatory requirements, accreditation standards, patient safety principles, and quality improvement methodologies
• Experience driving operational efficiency, throughput initiatives, and clinical excellence
• Exceptional communication, relationship‑building, and problem‑solving skills
• Ability to effectively collaborate with physicians, leaders, and multidisciplinary teams
• Passion for mentoring, developing, and supporting staff while fostering a culture of engagement and accountability

About our Health System

Lourdes Medical Centeris a 35‑bed hospital located in Pasco, WA, and Lourdes Behavioral Health is a 48‑bed hospital located in Richland, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

Pay Transparency Notice (Washington State) If you believe this job posting does not include accurate or complete pay information in accordance with the Washington State Equal Pay and Opportunities Act, please inform us immediately. You can contact us at 833-271-4269 to report the issue. For more information on your rights under Washington's pay transparency laws, visit the Washington State Department of Labor and Industries website at: https://lni.wa.gov

EEOC Statement Lourdes Health is an Equal Opportunity Employer. Lourdes Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.