Director, Resource Operations

Omnicom Media; New York (NY); On-site; USD 90,000 - 215,000; Full time

Job summary

Omnicom Media is seeking a Director of Resource Operations in New York to drive cross-functional collaboration among the Executive Team, Finance, HR and Talent Acquisition to build and maintain high-performing teams.

The role leads talent strategy, utilization planning, quarterly calibration, internal mobility, and compensation reviews, while aligning with Omnicom’s broader talent platform. A senior leadership position within a fast-evolving media organization.

Qualifications

• 7–10 years in talent operations or a related field.
• Proven experience managing talent at scale in a large organization.
• Strong verbal and written communication skills.
• Ability to maintain strict confidentiality in talent issues.
• Proficiency with Microsoft Excel; familiarity with Smartsheets, PowerPoint and Greenhouse is a plus.

Responsibilities

• Participate in talent strategizing and optimization during annual scoping and new business opportunities.
• Monitor agency talent; balance utilization and shift talent across teams.
• Lead quarterly calibration with leadership to evaluate performance and address gaps.
• Support internal mobility and provide growth opportunities network.
• Lead agency compensation reviews; collaborate on budget and effectiveness.
• Integrate into Omnicom’s talent platform and community.
• Help define and execute Resource Management within the evolving agency environment.
• Partner with business teams to handle sensitive talent issues with confidentiality.

Skills

Talent operations

Resource management

Interpersonal skills

Operational excellence

Communication

Tools

Smartsheets

PowerPoint

Greenhouse

Excel

Job description

Job Description

As Omnicom Media continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client.

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Media Operations

Job Description

As Omnicom Media continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client.

Role: The Director, Resource Operations will be responsible for fostering connectivity between the Executive Team, Finance, Human Resources and Talent Acquisition to successfully build and maintain the most effective teams across the organization.

Core responsibilities include, but are not limited to the following:

• Participate in talent strategizing and optimization during annual scoping conversations as well as during new business opportunities
• Maintain a pulse on agency talent, identifying under/overutilized teams, recognizing capacity issues and shifting Talent across teams and brands as required
• Facilitate quarterly calibration exercise, working with leadership teams to better understand employee performance, utilizing feedback to reward strong talent and identify gaps
• Support internal mobility and deliver on the promise of accessibility to a network of career and growth opportunities
• Lead the agency compensation reviews- partner with key stakeholders on budget management and effectiveness
• Seamlessly integrate into Omnicom’s broader talent platform and community
• Embrace that the team is continuously evolving to adapt to the changing agency environment and media landscape. Help to establish the definition and execution of Resource Management.
• Act as a partner to business teams working through sensitive talent issues, maintaining strict confidentiality.

Requirements

• 7-10 Years in Talent Operations, Resource Management, or similar field
• Proven Resource Management experience related to both financial and people experience in size, complexity and scale to Omnicom Media Group
• Strong interpersonal skills and extremely resourceful
• Proven record of successfully directing operational excellence within talent operations
• Strong verbal and written communication skills with individuals at all levels
• Ability to balance short and long term priorities
• Ability to implement best practices and operational efficiencies
• Proficiency in Microsoft Excel required, experience in Smartsheets, PowerPoint and Greenhouse is a plus
• Eager to inspire and make meaningful contributions

90,000- 215,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.,

90,000- 215,000