Director, Resource Operations

Omnicom Media; Jersey City (NJ); Hybrid; USD 90,000 - 215,000; Full time

Job summary

Omnicom Media seeks a Director of Resource Operations to connect Executive Team, Finance, HR, and Talent Acquisition for building and maintaining top-performing teams. The role drives talent strategy, capacity planning, and cross-functional collaboration to support business growth.

You will oversee compensation reviews, internal mobility, and the continuous evolution of resource management within the agency. Strong leadership and confidentiality are essential.

Qualifications

• 7–10 years in Talent Operations, Resource Management or similar field.
• Proven Resource Management experience across financial and people dimensions.
• Strong verbal and written communication skills at all levels.
• Ability to balance short- and long-term priorities and drive operational efficiency.
• Proficiency in Microsoft Excel; experience with Smartsheets, PowerPoint and Greenhouse is a plus.

Responsibilities

• Participate in talent strategizing and optimization during annual scoping conversations and new business opportunities.
• Maintain a pulse on agency talent, identify capacity issues, and shift talent across teams and brands as needed.
• Facilitate quarterly calibration with leadership to assess performance and address gaps.
• Support internal mobility and provide access to career and growth opportunities.
• Lead agency compensation reviews in partnership with stakeholders on budget management and effectiveness.
• Integrate into Omnicom’s talent platform and community.

Skills

Resource Management

Talent Operations

Communication

Strategic Planning

Tools

Excel

Smartsheets

PowerPoint

Greenhouse

Job description

Job Description

As Omnicom Media continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client.

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Media Operations

Job Description

As Omnicom Media continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client.

Role: The Director, Resource Operations will be responsible for fostering connectivity between the Executive Team, Finance, Human Resources and Talent Acquisition to successfully build and maintain the most effective teams across the organization.

Core responsibilities include, but are not limited to the following:

• Participate in talent strategizing and optimization during annual scoping conversations as well as during new business opportunities
• Maintain a pulse on agency talent, identifying under/overutilized teams, recognizing capacity issues and shifting Talent across teams and brands as required
• Facilitate quarterly calibration exercise, working with leadership teams to better understand employee performance, utilizing feedback to reward strong talent and identify gaps
• Support internal mobility and deliver on the promise of accessibility to a network of career and growth opportunities
• Lead the agency compensation reviews- partner with key stakeholders on budget management and effectiveness
• Seamlessly integrate into Omnicom’s broader talent platform and community
• Embrace that the team is continuously evolving to adapt to the changing agency environment and media landscape. Help to establish the definition and execution of Resource Management.
• Act as a partner to business teams working through sensitive talent issues, maintaining strict confidentiality.

Requirements

• 7-10 Years in Talent Operations, Resource Management, or similar field
• Proven Resource Management experience related to both financial and people experience in size, complexity and scale to Omnicom Media Group
• Strong interpersonal skills and extremely resourceful
• Proven record of successfully directing operational excellence within talent operations
• Strong verbal and written communication skills with individuals at all levels
• Ability to balance short and long term priorities
• Ability to implement best practices and operational efficiencies
• Proficiency in Microsoft Excel required, experience in Smartsheets, PowerPoint and Greenhouse is a plus
• Eager to inspire and make meaningful contributions

90,000- 215,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

90,000- 215,000