Director, Resort Sales

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

A premier resort and casino in Mashantucket seeks a senior sales manager to lead the Resort Sales department. Responsibilities include directing departmental activities, formulating policies, and ensuring exceptional customer service. The ideal candidate must have a bachelor's degree and at least five years of senior sales management experience. Strong interpersonal, problem-solving, and negotiation skills are essential for managing the team and communicating effectively across all levels. This role requires the ability to handle sensitive information discreetly.

Qualifications

• 5+ years of senior sales management experience or equivalent.
• Ability to exercise independent judgment and tactful problem-solving skills.
• Strong interpersonal and negotiating skills.

Responsibilities

• Direct activities of the Resort Sales department.
• Administer departmental policies and procedures.
• Promote top quality customer service.

Skills

Customer service

Sales management

Negotiation

Interpersonal skills

Problem-solving

Education

Bachelor degree in a related field

Job description

MPGE
350 Trolley Line Blvd
Mashantucket, CT 06338, USA

Under the direction of the Vice President Resort Sales and Hotel, the incumbent, either personally or through subordinates, directs activities of the Resort Sales department, participates in formulating and administering departmental policies and procedures and promotes top quality customer service. Bachelor degree in a related field as well as five (5) years of senior sales management experience or an equivalent combination of education and/or experience. Must possess ability to exercise independent judgment and well-developed tactful problem-solving skills. Must possess interpersonal and negotiating skills necessary to manage others and communicate with all levels of management and clientele. Ability to use discretion and maintain confidentiality when handling sensitive material. Ability to plan long-term goals and the financial knowledge necessary to develop and maintain detailed financial records. The employee frequently is required to stand and walk.