Director, Remote Contract Validation & Client Engagement

Norstella; Providence (RI); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA

Dental & Vision

Life and AD&D

401k with match

Disability (short & long-term)

Parental Leave

Paid Time Off

Job summary

Norstella in the United States seeks a Director of Client Engagement, Contract Validation to lead delivery, relationships, and outcomes across life sciences accounts. You will provide thought leadership in contract compliance and rebate management to clients and cross-functional teams.

You will drive end-to-end contract validation engagements using MMIT data, collaborate with data advisors, and help optimize client value while scaling services.

Qualifications

• 5+ years in life sciences consulting, market access, or managed care.
• Experience with payer contracting, formulary management, or rebate operations.
• Familiarity with MMIT or equivalent payer data platforms.
• Strong analytical and data interpretation skills.
• Experience operating as a strategic advisor to external clients.
• Ability to work autonomously and define scope independently.
• Experience optimizing and scaling service offerings.
• Experience managing complex client engagements end to end.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Build trusted advisor relationships with stakeholders at pharmaceutical manufacturers.
• Lead end-to-end delivery of contract compliance validation engagements.
• Ensure contract terms reflect payer requirements and are validated.
• Collaborate with data advisors to optimize client outcomes.
• Identify opportunities to expand engagements and refine delivery methods.

Skills

Life sciences consulting

Payer contracting

Data interpretation

Strategic advisory

Autonomous leadership

Relationship management

Education

MBA or health economics/public health advanced degree

Bachelor-level life sciences background

Tools

MMIT

Payer data platforms

Job description

Norstella in the United States seeks a Director of Client Engagement, Contract Validation to lead delivery, relationships, and outcomes across life sciences accounts. You will provide thought leadership in contract compliance and rebate management to clients and cross-functional teams.

You will drive end-to-end contract validation engagements using MMIT data, collaborate with data advisors, and help optimize client value while scaling services.