Director, Rebuild Operations & Training

Socket.dev; Purcellville (VA); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Unlimited PTO

Job summary

Merit Restorations in Northern Virginia (Purcellville) seeks a Rebuild Service Line Director to lead system development across Core Claims and Large Loss, reporting to the VP of Branch Operations & Integration Performance. This role builds the operating system for Project Managers, Estimators, and branches and requires regular travel to Lynchburg, Chesapeake, Winchester, VA and Dallas, TX.

You will drive rebuild standards, training, and performance metrics while ensuring quality and efficiency

Qualifications

• 8+ years of experience in insurance restoration, with reconstruction project management, estimating, or operational leadership.
• Advanced estimating skills with airtight scopes and supplements.
• Experience managing or overseeing multi-trade reconstruction projects; residential and commercial experience preferred.
• Strong understanding of the insurance claims process, carrier requirements, and adjuster relationships.

Responsibilities

• Own the full lifecycle SOPs for rebuild operations from handoff to closeout.
• Set estimating and supplement standards and document every dollar.
• Build and maintain the audit system with branch reviews and file quality scoring.
• Set subcontractor standards, qualification criteria, and accountability.
• Lead rebuild training covering estimating, PM, file quality, carrier communication.
• Own division performance data—cycle time, estimate accuracy, gross margin, and supplements within 90 days.

Skills

Leadership

Estimating

Project management

Operations leadership

Job description

Merit Restorations in Northern Virginia (Purcellville) seeks a Rebuild Service Line Director to lead system development across Core Claims and Large Loss, reporting to the VP of Branch Operations & Integration Performance. This role builds the operating system for Project Managers, Estimators, and branches and requires regular travel to Lynchburg, Chesapeake, Winchester, VA and Dallas, TX.

You will drive rebuild standards, training, and performance metrics while ensuring quality and efficiency