Director, Quantitative Product & Client Success

HarbourVest Partners; Boston (MA); Hybrid; USD 155,000 - 175,000; Full time

Job summary

HarbourVest Partners in Boston seeks a Director, Quantitative Product Specialist to support internal and external users of our QIS tools, combining customer success, technical support, and user research. This new role defines and executes a maturing support model, resolves issues, and creates materials to enable product improvements.

You will drive client engagement, host demos, and translate quantitative concepts for diverse audiences while collaborating with SMEs, investment teams and

Qualifications

• 7-12+ years of experience in institutional relationship management or business development in financial services.
• Experience in private equity, asset management, or related financial services with a quantitative focus.
• CFA or CAIA designation is a plus.

Responsibilities

• Drive and strengthen client and prospect engagement with QIS tools.
• Host product demos and facilitate conversations with investment experts.
• Partner with Product Management to refine roadmap based on market feedback.
• Define KPIs and measure QIS platform engagement.
• Create educational materials and client-friendly messaging.

Skills

Analytical mindset

Communication skills

Relationship building

Collaborative teamwork

Data analysis tools

Education

Bachelor's/Master's degree

CFA/CAIA designation

Tools

Excel

Python

R

Job description

HarbourVest Partners in Boston seeks a Director, Quantitative Product Specialist to support internal and external users of our QIS tools, combining customer success, technical support, and user research. This new role defines and executes a maturing support model, resolves issues, and creates materials to enable product improvements.

You will drive client engagement, host demos, and translate quantitative concepts for diverse audiences while collaborating with SMEs, investment teams and