Director, Quality Assurance

Arb Interactive, Inc; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A fast-growing social gaming startup is seeking a Director of Quality Assurance to lead their QA function. The role involves developing testing strategies, managing a remote team, and ensuring quality across web, mobile, and backend systems. Ideal candidates will have extensive experience in QA and automation tools, with a focus on delivering flawless player experiences.

Benefits

Competitive salary package

Performance/OKR-based discretionary bonuses

401(k) retirement plan with company match

100% employer-paid medical, dental, and vision benefits

Unlimited paid time off

Tuition reimbursement

Employee referral bonus program

Qualifications

• 8+ years of experience in Quality Assurance, with 2+ years leading a QA team.
• Proven experience testing consumer-facing applications, preferably in gaming.

Responsibilities

• Develop and execute a comprehensive test strategy across all products.
• Lead a remote team of manual testers and QA engineers.
• Champion and scale automated testing initiatives.

Skills

Leadership

Communication

Agile

Education

Bachelor's degree in Computer Science

Tools

Playwright

Cypress

QAWolf

Job description

Founded in 2022, ARB Interactive is a thriving social gaming startup redefining player experiences across North America. With 100+ talented team members globally and rapid expansion plans ahead, we're profitable, growing fast, and having fun doing it.

Summary

We're seeking a Director of Quality Assurance to lead our QA function and scale our testing efforts across web, mobile, and backend systems. The ideal candidate maintains a healthy balance between automation and manual testing approaches, collaborates effectively with their team, and stays current with the latest industry tools and methodologies. This role ensures flawless experiences for our players while demonstrating the ability to translate complex technical issues into clear business impact terms.

Responsibilities

1. Define and own QA strategy: Develop and execute a comprehensive test strategy covering functional, integration, regression, load, and exploratory testing across all our products.

2. Lead team development: Own the people strategy for the QA function—hiring, mentoring, and developing a high-performing team of manual testers, QA engineers, and test automation experts. Establish and track meaningful QA metrics and KPIs to measure testing effectiveness and efficiency.

3. Manage distributed teams: Successfully lead a remote team across multiple time zones while fostering growth, accountability, and technical excellence.

4. Drive automation initiatives: Champion and scale automated testing using tools like Playwright, Cypress, QAWolf to enable confident continuous deployment.

5. Integrate QA throughout development: Embed quality assurance early in the development cycle, contributing to sprint reviews, acceptance criteria, and release readiness.

6. Build cross-functional partnerships: Develop and maintain effective working relationships with engineering and product management teams.

7. Ensure platform consistency: Maintain testing pipelines for web and mobile platforms, ensuring parity, performance, and compliance with platform requirements (App Store, Play Store).

8. Oversee release quality: Ensure every major release includes comprehensive test coverage, detailed test results, and robust rollback plans with clear go/no-go criteria.

9. Lead continuous improvement: Analyze production incidents to enhance test coverage and identify systemic gaps in testing processes.

Requirements

• 8+ years of experience in Quality Assurance, with 2+ years successfully leading a QA team
• Bachelor's degree in Computer Science or a related field
• Proven experience testing consumer-facing applications with large user bases, preferably in gaming, e-commerce, or fintech (experience in gaming or social casino is a plus)
• Hands-on experience with modern automation frameworks (QAWolf, Cypress, Playwright, or similar)
• Working knowledge of CI/CD pipelines, mocking frameworks (e.g., MSW), and cloud environments
• Experience working within Agile teams and contributing to sprint planning and release cycles
• Strong communication and leadership skills—ability to align product, engineering, and QA teams under a shared quality vision

Benefits

• Competitive salary package
• Performance/OKR-based discretionary bonuses
• Collaborative, innovative work environment
• 401(k) retirement plan with company match
• 100% employer-paid flexible medical, dental, and vision benefits for you and your family
• Life insurance, disability insurance, and other ancillary benefits
• Unlimited paid time off and 14 company-paid holidays per year
• Tuition reimbursement
• Employee referral bonus program

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Important Security Notice: Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third-party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page (https://jobs.ashbyhq.com/arb-interactive) to begin your application. We will never request payment, banking information, or personal identification details during the application process.

If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to [e-mail] for verification before responding or clicking any links.