Director, Quality

Professional Case Management; United States; Remote; USD 131,000 - 219,000; Full time

Job summary

Join a leading company as a Director of Quality, responsible for managing quality functions in clinical trials. You will drive continuous improvement in quality and compliance, ensuring subject safety and data integrity. This role demands strong leadership, strategic thinking, and collaboration across teams.

Benefits

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Qualifications

• Minimum 7 years of experience in clinical trial development.
• Advanced knowledge in quality and compliance risk assessments.

Responsibilities

• Ensure oversight of the Quality Management System and quality risk activities.
• Act as a subject matter expert in Quality training and standards.

Skills

Leadership

Communication

Problem-Solving

Project Management

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

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Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

The Director Quality is responsible for management and oversight of PCM Trials’/ EmVenio Quality functions and team. This position supports the Vice President of Compliance in driving the continuous improvement of Quality and Risk Management processes and in assisting other functional departments in quality and compliance. This role requires widespread Clinical Trial Research and industry knowledge, strong leadership, strategic thinking, and the ability to collaborate with cross-functional teams to ensure subject safety and data integrity in the execution of clinical trials.

Qualifications

• Bachelor’s degree with a minimum of 7 years of experience, A scientific, life science, or technical degree is preferred, or equivalent combination of education, training and experience that provides the individual the required knowledge, skills, and abilities.
• Advanced knowledge, experience and expertise in clinical trial development, and operational quality management disciplines such as quality and compliance risk assessments, quality assurance, CAPA management, deviation management, root cause analysis, audit and regulatory inspection process, and/or inspection readiness.
• Advanced clinical trials quality experience.
• Leadership and people management as part of a matrixed organization.
• Demonstrated experience using standard applications supporting Quality activities (e.g., Quality Management System, Risk Management System, Audit Management System).
• Strong interpersonal skills, ability to influence, and ability to build and maintain excellent working relationships and demonstrated success working on global initiatives or project teams. Appreciation of diverse needs of different regulatory requirements of different sites and countries.
• Demonstrated understanding of clinical development process and ICH-GCP (Good Clinical Practice), GXP
• Working knowledge of medical terminology, physiology and pharmacology and excellent knowledge of applicable US and international trial regulations and guidelines.
• Effective leadership skills, including advanced organization and communication, problem-solving, decision-making, negotiation, and prioritization.
• Strong project management skills, including program management, and advanced communication and presentation skills. Innovative and strategic thinker.
• Flexible and able to work in situations where specifications may or may not be well defined and willing to support work in other therapeutic areas when required.
• Proven ability to make decisions with limited information, bringing clarity to disparate information to inform actions and drive results.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office products.
• Ability to travel up to 20% of the time.
  
  

Essential Functions/Areas Of Accountability

• Responsible for ensuring oversight of organizational Quality Management System (QMS) and quality risk activities and building and managing a quality risk framework that allows for the organization to proactively identify and manage clinical trial quality and establish a regular review of quality metrics.
• Ensure thoughtful and timely implementation of Quality priorities by representing Quality and Compliance at key meetings and overseeing cross-functional projects from a Quality perspective.
• Act as subject matter expert that is able to identify, plan, implement, maintain and evaluate Quality training, including organizational standards and Good Clinical Practice.
• Maintaining visibility into organizational Quality risks and signaling/flagging from various Quality or other metrics to escalate risks to leadership with clear data.
• Continuously improving risk-related systems (technology) and processes, specifically Quality Management reporting, information flow, business processes, and organizational planning, in support of Quality and the organization’s Quality culture.
• Drive consistent development of risk management plans across the organization; identify high-priority risks and risk trends to quality and provide expert consultation on risk management strategies.
• Influence development of new risks and evolving existing risks in relevant Quality Risk Management (QRM) tools.
• Provide feedback to cross-functional roles within the organization to continuously improve Integrated Quality Management Plan (IQMP) approach and other QRM process-related activities.
• Enhance current Quality Management System(s) and create KQIs (key quality indicators) that align with business needs and allow for data driven, risk-based decision-making.
• Assist in developing and presenting Quality risks and management of identified risks at cross-functional governance meetings with the organization.
• Identify and, as needed, develop and maintain resources and applications supporting Quality and Compliance activities.
• Guide direct reports in Quality team to meet organizational goals.
• All other duties as assigned.
  
  

The typical base pay range for this role is USD $131,300 - $218,900 per year.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits
  
  

Please contact Carson Moreira-Rego at [phone] x387 or at [e-mail] today to learn more about our opportunities where you can make a difference in your own career!

Professional Case Management is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Hospitals and Health Care

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