Director, Quality

Flex; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equal opportunity employer

Disabilities accommodation available

Job summary

Flex in Austin, TX seeks a Quality Director to develop and coordinate product quality assurance programs, directing people and processes to prevent defects in new and existing products. The role reports to the VP of Operations and supports the planned spin-off into Axiom.

You will lead QA policy creation, vendor evaluation, discrepancy reviews, and proactive actions; collaborate with engineering on product quality and with top management on budgets and objectives.

Qualifications

• Bachelor’s degree or equivalent experience and training plus a minimum of 8 years of management experience.
• Master’s or MBA preferred in related field.
• Knowledge of relevant regulatory standards and applicable regulations.
• Demonstrated skills in project management and ability to train others to lead projects.

Responsibilities

• Develops, implements and coordinates product quality assurance programs to prevent defects.
• Leads QA policy and procedure development and reviews discrepancy reports with corrective actions.
• Reports progress to customers and maintains contact to meet business needs.
• Establishes QA aims and action plans; collaborates with top management on policies and budgets.
• Interacts with engineering on QA of new products and manufacturing processes.

Skills

QA management

Regulatory standards knowledge

Project management

Communication/presentation

Strategic thinking

Statistical reasoning

Vendor management

Education

Bachelor’s degree or equivalent experience

Master’s or MBA preferred

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

The Quality Director will be based in Austin, TX reporting to VP of Operations.

The Quality Director role will be responsible for developing, implementing and coordinating product quality assurance program(s) to prevent or eliminate defects in new or existing products through the development and management of people and processes.

What a typical day looks like:

• Surveys and evaluates future and current vendors
• Prepares and implements QA Policies and Procedures
• Reviews discrepancy reports and implements corrective actions
• Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded
• Conducts presentations to staff as required
• Establishes QA aims and creates plan of action
• Discuss with top management personnel in formulating and establishing company policies,
  • operating procedures and goals
• Evaluates content of reports from product assurance program department heads and confers with top
  • management in formulating fiscal budget for product assurance program
• Confers with engineering about quality assurance of new products designed and manufactured

The experience we’re looking to add to our team:

• Typically requires a bachelor’s degree in a related field or equivalent experience and training plus a minimum of 8 years of management experience. A Master’s or MBA degree is preferred.
• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses. Must have knowledge of relevant regulatory standards and applicable regulations.
• Demonstrated skills in project management and ability to train others to lead projects. International travel may be required.
• Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference to practical situations.
• Ability to think strategically, define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).