Director, QRI Business Operations

Fidelity Investments Inc.; Merrimack (NH); On-site; USD 120,000 - 160,000; Full time

Job summary

Fidelity Investments seeks a Director, QRI Business Operations to support data validation, vendor relationships, and issue management for the Quantitative Research and Investments teams. You will ensure operational processes are well-controlled, efficient, scalable, and aligned with QRI priorities.

You will work across Fidelity to collaborate with research, technology, compliance, and vendors, driving automation and reducing operational risk while supporting investment research workflows.

Qualifications

• Bachelor’s degree or higher in a quantitative field (math, stats, eng, CS, finance).
• 5+ years of experience in investment operations or related financial services support.
• Strong data analysis and data quality control capabilities.
• Experience with SQL, Python, Snowflake, and Oracle; familiarity with data quality frameworks.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Build and maintain a transparent operations framework for QRI to drive quality and continuous improvement.
• Foster strong working relationships with research, technology, and business partners.
• Drive prioritization and implement automation to reduce risk and increase efficiency.
• Develop understanding of the quantitative investment process, data inputs, validation, and workflow dependencies.
• Maintain workflow documentation and standard operating procedures across the team.

Skills

Strong analytical capabilities

Understanding of financial data

Data quality frameworks

Communication skills

Collaboration skills

Process design

Automation awareness

Data validation

Education

Bachelor’s degree or higher in a quantitative field

Tools

SQL

Python

Snowflake

Oracle

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The Director, QRI Business Operations will support investment professionals within Quantitative Research and Investments (QRI), with a primary focus on the operational processes that enable the proprietary index and quantitative research teams. This role will support daily operational activities, including data validation, vendor relationships, issue management and other investment research support functions. The individual will work closely with various research teams and collaborate across Fidelity to ensure operational processes are well-controlled, efficient, scalable, and aligned with QRI’s strategic priorities.

Responsibilities

• Build and maintain a transparent, consistent business operations framework that drives quality, control, and continuous improvement across QRI.
• Build and maintain strong working relationships with research, technology, compliance, product, vendors, internal clients and other key business partners.
• Drive prioritization and implement improvements in execution with a focus on automation to reduce operational risk and increase efficiency.
• Develop a solid understanding of the quantitative investment process, including data inputs, data validation, index methodology research, issue resolution and downstream operational dependencies.
• Ensure maintenance of workflow documentation and desktop procedures, ensuring process consistency across team members.
• Respond to evolving business priorities and new requests while balancing risk, quality, and execution timelines.

The Expertise and Skills You Bring

• Strong analytical capabilities, with the ability to understand complex datasets and implement effective data quality controls.
• Strong understanding of financial data, including security, company, portfolio, and index-level information, as well as pricing across equities, fixed income, and derivatives.
• Experience with SQL, Python, Snowflake, Oracle, and/or other data and automation tools; familiarity with data quality frameworks preferred.
• Experience identifying anomalies, assessing data quality issues, and designing processes to improve workflow reliability and control.
• Excellent communication and collaboration skills, with the ability to work effectively across technical, investment, operational, and senior leadership teams.
• Ability to design effective processes, identify improvement opportunities, and proactively surface risks, gaps, and dependencies.
• Contributes positively to the team environment and is committed to strengthening Fidelity’s culture through accountability, collaboration, and continuous improvement.
• Bachelor’s degree or higher in a quantitative field such as mathematics, statistics, engineering, computer science, finance, or a related field.
• 5 plus years of experience in investment operations, data operations, business operations, or a related financial services support function.

The Team

The Asset Management Investment Services (AMIS) division is comprised of: Business Operations and Strategy, Fidelity Fund and Investment Operations, Investment Services and Investment Risk Management teams. This division works together to support AM's strategic goals while operating as the best partner to the business to protect our clients via risk oversight, common data and support, as well as strategic business planning. The Quantitative Research Investment Services (QRI IS) team, while part of AMIS, is aligned with the priorities of the Quantitative Research and Investments (QRI) organization within Asset Management.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Investment Operations

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.