Director, Provider Capacity & Access Optimization

Cooper Norcross University Hospital; Camden (NJ); On-site; USD 62,000 - 107,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ seeks a Director of Provider Capacity Management to lead design, monitoring, and optimization of provider capacity across the clinical enterprise. This role ensures patient-centric access to clinical services and aligns capacity management with strategic initiatives.

You will collaborate with executive leadership, clinical and operational leaders, and physicians to proactively mitigate barriers to ambulatory access and patient flow, leveraging data analytics,

Qualifications

• Minimum of 5–8 years of progressive management experience in healthcare, including supervisory roles.
• Experience in provider scheduling, template management, and capacity management is required.
• Epic and Cadence experience preferred.
• Bachelor’s degree in healthcare, business administration, public health, or related field is required.

Responsibilities

• Lead design, monitoring, and optimization of provider capacity across the clinical enterprise.
• Collaborate with executive leadership, clinical and operational leaders, and physicians to improve ambulatory access and patient flow.
• Leverage data analytics, technology, and process improvement methodologies to mitigate barriers to access and improve scheduling workflows (Epic/Cadence).

Skills

Communication

Leadership

Problem solving

Analytics

Team collaboration

Education

Bachelor's degree

Master's preferred

Tools

Epic

Cadence

Job description

Cooper Norcross Health in Camden, NJ seeks a Director of Provider Capacity Management to lead design, monitoring, and optimization of provider capacity across the clinical enterprise. This role ensures patient-centric access to clinical services and aligns capacity management with strategic initiatives.

You will collaborate with executive leadership, clinical and operational leaders, and physicians to proactively mitigate barriers to ambulatory access and patient flow, leveraging data analytics,