Director, Project Management - US Remote

Motorola Solutions; Detroit (MI); Remote; USD 145,000 - 273,000; Full time

Job summary

A leading company in public safety technology is seeking a Director for their Software Enterprise Deployment team. This role involves overseeing Project Managers and ensuring the successful delivery of NextGen 9-1-1 solutions. The ideal candidate will have extensive experience in project management and a strong background in public safety technologies. Responsibilities include building customer relationships, developing team capabilities, and making strategic decisions to enhance service delivery. This position requires over 50% travel and offers a competitive salary and benefits.

Benefits

Incentive bonus plans

Medical, dental, vision benefits

401(k) plan

Paid holidays and generous paid time off

Employee stock purchase plan

Paid parental and family leave

Qualifications

• 10+ years of experience in project and people management.
• Experience delivering NextGen 9-1-1 solutions is a strong plus.

Responsibilities

• Oversee Project Managers for NextGen 9-1-1 solutions.
• Build and maintain sustainable customer relationships.
• Evaluate and develop staff to build necessary skills.

Skills

Leadership

Project Management

Communication

Customer Relationship Management

Decision Making

Education

Bachelor's Degree

Tools

PMP Certification

CAPM Certification

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security, and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, schools, hospitals, and businesses. Connect with a career that matters and help us build a safer future.

Department Overview

The Software Enterprise Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that allow customers to focus on their mission and respond faster with smarter and safer decisions. The Director leads the Project Management and Solution Integration team, delivering NextGen 9-1-1 projects, including large Statewide, Regional, and major Municipal Public Safety Applications such as ALI Location Services, Emergency Call Handling, and NextGen 9-1-1 Core Routing solutions.

Job Description

Note: Candidates may reside anywhere in the US with access to a major airport.

Overview:

This leadership role oversees Project Managers responsible for delivering NextGen 9-1-1 Location, Routing, and Call Handling solutions. The role requires staying current on industry developments, understanding the competitive and economic environment, and leading the organization in innovative directions. The Director collaborates across teams, provides feedback and development guidance, and ensures organizational success. They are proactive in addressing challenges, making bold and calculated decisions, and responding to customer needs through feedback and service excellence.

Scope of Responsibilities:

• Demonstrate integrity and uphold Motorola Solutions' Code of Business Conduct.
• Build and maintain sustainable customer relationships, actively seeking and acting on feedback.
• Assess staff capabilities and build diverse, talented teams.
• Prioritize and organize work efficiently, using financial data for planning, anticipating obstacles, and meeting objectives.
• Make timely, high-value decisions focused on customer needs.
• Exercise discretion wisely, challenge organizational norms, and make critical decisions when necessary.
• Evaluate and develop staff to build necessary skills and experience.
• Empower team members to take responsibility, develop expertise, and act independently.
• Hold everyone accountable and address performance issues promptly.
• Encourage ownership, risk-taking, and innovation to maximize customer value.
• Communicate effectively across various modes; possess excellent written, oral, and presentation skills.
• Establish effective relationships with suppliers, partners, customers, and colleagues.
• Develop strategies and solutions considering interdepartmental impacts.
• Identify opportunities for process improvements and produce high-quality work.

Desired Background/Skills:

• Bachelor's degree with 10+ years of experience or 15+ years managing complex deployments in a Public Safety environment.
• Experience delivering NextGen 9-1-1 solutions is a strong plus.
• Established relationships within the Public Safety and government sectors; active participation in industry groups preferred.
• Contribute to policy decisions regarding NextGen 9-1-1 solutions and associated methodologies.
• Experience across the value chain: opportunity development, sales, product, delivery, support, operations.
• Expertise in project management methodologies and their application in diverse environments.
• Ability to influence at all organizational levels.
• Leadership in project management practices; PMP or CAPM certification preferred.
• Proven ability to manage high-level customer relationships and negotiate effectively.
• Ability to work independently, travel extensively (>50%), and demonstrate strong business acumen.

#LI-AB1 #LI-REMOTE

Salary Range: $145,500 - $272,800 USD, depending on experience and skills.

Basic Requirements

• Bachelor's Degree in a technical or business discipline plus 10+ years of project and people management experience, or 15+ years relevant experience.
• Legal authorization to work in the U.S. without sponsorship.

Travel and Additional Details

Over 50% travel required. No relocation assistance provided. Position is for an experienced professional. Referral program available.

Benefits

• Incentive bonus plans
• Medical, dental, vision benefits
• 401(k) plan
• Paid holidays and generous paid time off
• Employee stock purchase plan
• Paid parental and family leave

EEO Statement: Motorola Solutions is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applicants regardless of race, religion, gender, sexual orientation, or other protected characteristics. We support an inclusive, accessible recruitment process and provide accommodations upon request.