Director Program Operations (Remote)

Military, Veterans and Diverse Job Seekers; Camp Springs (MD); Remote; USD 120,000 - 180,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Director of Program Operations to lead the remote Program Operations team, overseeing budgeting, staffing, and strategic initiatives to advance the organization's mission.

The role requires strong leadership, data-driven decision making, KPI tracking, and collaboration with internal stakeholders across functions. Remote work is supported nationwide.

Qualifications

• Minimum 4 years of management experience in operations.
• Understanding of classical liberalism and individual liberty.
• Experience in strategic planning and change management.
• Proven leadership and ability to motivate teams.
• Ability to collaborate with diverse stakeholders.
• Strong organizational and project management skills.
• Data-driven approach with KPI tracking in CRM.
• Salesforce experience highly preferred.

Responsibilities

• Contribute to strategic planning on budget, capacity, and staffing for the Program Operations team.
• Conduct regular assessments of program operations effectiveness and make recommendations for improvement.
• Collaborate with internal cross-functional teams to address challenges, enhance program effectiveness, and achieve shared objectives.
• Supervise and provide guidance to funding operations and event operations team leads, fostering a positive and collaborative work environment.
• Set performance goals, conduct performance evaluations, and provide professional development opportunities for Program Operations staff.
• Promote a culture of continuous learning, accountability, and excellence within the Program Operations team.
• Develop and monitor program budgets, ensuring resources are allocated appropriately.

Skills

Management experience

Strategic planning

Change management

Leadership

Stakeholder management

Data-driven decisions

KPI tracking

Budget management

Communication skills

Team collaboration

Tools

Salesforce

Job description

About the job Director Program Operations (Remote)

Duties/Responsibilities:

Program Operations Planning and Strategy:

• Contribute to strategic planning by providing input on budget, capacity, and staffing for the Program Operations team in alignment with the organization's mission and goals.
• Conduct regular assessments of program operations effectiveness and make recommendations for improvement.
• Collaborate with internal cross-functional teams to address challenges, enhance program effectiveness, and achieve shared objectives.

Team Management and Leadership:

• Supervise and provide guidance to funding operations and event operations team leads, fostering a positive and collaborative work environment where experimentation and continuous improvement are embraced.
• Set performance goals, conduct performance evaluations, and provide professional development opportunities for Program Operations staff.
• Promote a culture of continuous learning, accountability, and excellence within the Program Operations team.

Operational Efficiency:

• Ensure the smooth and efficient operation of program activities by establishing and maintaining effective processes and systems.
• Develop and monitor program budgets, ensuring financial resources are allocated appropriately and in accordance with organizational guidelines.

Required Skills/Qualifications:

• A minimum of 4 years of management experience, preferably in an operations setting.
• An understanding of and commitment to the principles of classical liberalism and individual liberty.
• Demonstrated experience in strategic planning and change management.
• Excellent leadership and team management skills, with the ability to inspire and motivate others.
• Proven ability to work collaboratively and build effective relationships with diverse stakeholders.
• Exceptional organizational and project management abilities, with a keen eye for detail.
• Ability to critically evaluate and prioritize information through a data-driven approach with experience setting and tracking KPIs within a CRM system.
  • Salesforce experience highly preferred.
• Strong financial acumen and experience in budget management.
• Excellent verbal and written communication skills.