Campaign Operations Director
The Center for Jewish History (CJH) serves as the collaborative home of five in‑house partner organizations: the American Jewish Historical Society (AJHS), the American Sephardi Federation (ASF), the Leo Baeck Institute (LBI), the Yeshiva University Museum (YUM), and the YIVO Institute for Jewish Research (YIVO). Together these collections encompass over five miles of archival documents, more than 500,000 volumes of books, nearly 7 million digital items, and thousands of artworks and objects, spanning 5,000 years of history.
Position Type: Full-time
Reports to: Assistant Vice President of Development
Pay range: $130,000‑$140,000. Overtime: Not eligible. Virtual/Remote: On-site.
We are seeking a highly motivated and detail‑oriented Campaign Operations Director to play a central role in managing the organization’s donor and constituent data systems, with a strong emphasis on fundraising campaign operations. The Director reports directly to the Assistant Vice President of Development and will oversee database operations and campaign infrastructure, primarily supporting the transition from Blackbaud Raiser’s Edge to Salesforce.
Responsibilities
- Lead and support the transition from Raiser’s Edge to Salesforce, working closely with external vendors and internal teams.
- Maintain data integrity, accuracy and consistency throughout the migration process and ongoing operations.
- Extract, transform and load data between systems; perform data audits; manage database access, permissions and user roles, ensuring secure and ethical handling of confidential donor and constituent information.
- Monitor system performance, implement updates and proactively resolve issues.
- Provide ongoing Salesforce training and end‑user support to Development, Finance and other teams.
- Oversee operational components of annual giving, digital fundraising, direct mail, stewardship initiatives and development campaigns.
- Partner with Development leadership to plan, track and evaluate campaign performance.
- Support donor stewardship through accurate acknowledgment processes, gift tracking and donor journey workflows.
- Collaborate with Development and Finance to align systems, timelines and donor communication strategies.
- Create best‑practice industry standards for campaign operations, reporting and forecasting.
- Generate regular reports for leadership, fundraising staff and board committees.
- Analyze campaign performance, donor trends and revenue projections to support strategic decision‑making.
- Produce pre‑ and post‑campaign analyses with recommendations for improvement.
- Maintain dashboards for real‑time visibility into giving pipelines and donor engagement metrics.
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Nonprofit Management or equivalent professional experience.
- Demonstrated experience administering Salesforce (Salesforce Administrator). Proven track record managing data migrations, ideally from Raiser’s Edge to Salesforce.
- Experience supporting nonprofit fundraising teams, donor data and campaign operations.
- Excellent problem‑solving and analytical skills with high attention to detail.
- Ability to communicate technical concepts clearly to non‑technical staff.
- Strong project management and organizational skills; ability to manage multiple priorities.
Preferred
- Experience in a cultural institution, museum or nonprofit.
- Knowledge of industry best practices in donor stewardship, campaigns and CRM integrations.
We are an Equal Opportunity Employer.
To apply: please send a resume and cover letter to jobs@cjh.org, no phone calls please.