Director, Product Management — Servicing & Platforms

Capital One Group; New York, Northern (NY, KY); Hybrid; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Director of Product Management for Servicing Experience & Platforms in New York, NY. You will reimagine processes, drive a multi-team strategy, and lead cross-functional squads to deliver customer-focused financial experiences powered by data and modern platforms.

Ideal candidates bring 5+ years in product management, 2+ years leading teams, and a track record of translating business strategy into consumer digital products within a fast-moving tech environment.

Qualifications

• Bachelor's degree in any field and 5+ years of product management experience.
• Experience translating strategy into consumer digital products.
• 2+ years of people leadership preferred.

Responsibilities

• Reimagine operational processes to unlock faster, self-serve customer experiences.
• Build and execute a cross-functional product strategy across operations teams.
• Lead high-performing, diverse teams of PMs, engineers, designers, and data scientists.

Skills

Product management

Team leadership

Strategic thinking

Data-driven decisions

Education

Bachelor's degree

Job description

Capital One is seeking a Director of Product Management for Servicing Experience & Platforms in New York, NY. You will reimagine processes, drive a multi-team strategy, and lead cross-functional squads to deliver customer-focused financial experiences powered by data and modern platforms.

Ideal candidates bring 5+ years in product management, 2+ years leading teams, and a track record of translating business strategy into consumer digital products within a fast-moving tech environment.