Director, Product
OuterBox, Inc.
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Job summary
OuterBox is seeking a Director of Product to own the vision for our product technology layer, including internal apps, automation, and AI-driven services like LOOP Analytics. You’ll align product strategy with client needs and lead a team of product managers to deliver integrated, scalable solutions.
In this role you’ll set priorities, define success metrics (KPIs), and work closely with technology leadership to ensure every product delivers clear value.
Responsibilities
- Set the Product Vision: Define and own the vision for OuterBox's product technology layer, internal and external. Describe how our systems, applications, and AI work in concert, and keep that vision current as our services, our clients, and the technology change.
- Own the Product Portfolio & Architecture: Keep the portfolio consolidated and coherent. Decide what we build, combine, retire, or buy so every product has a clear purpose, a defined user, and a place in the larger system. Partner with the Director of Technology so product architecture and technical architecture scale together.
- Build Products for Our Delivery Teams: Direct the applications that help our staff deliver marketing services faster, more consistently, and more intelligently. Make sure each tool is designed around the people who use it and proves its value in their daily work.
- Lead Direct-to-Market Products: Own product strategy for client-facing offerings such as LOOP Analytics and the products that follow. Identify market opportunities that grow out of our internal capability, shape them into offerings, and hold products that carry OuterBox's external reputation to the highest standard.
- Lead the Product Management Team: Lead, coach, and develop the Product Managers. Set the operating cadence and hold a consistent standard of product thinking, user empathy, and design quality.
- Turn Development Talent into Great Products: Give the development team clear direction, well-defined problems, and build-ready requirements. Own the PRD and acceptance-criteria standards, guide development and testing timelines, and keep the roadmap focused on the work with the most impact.
- Drive Effective Execution: Direct the intake, feedback, prioritization, pilot, and rollout programs the Product Managers run. Set the criteria that move a product from pilot to production, and make sure what ships is adopted.
- Measure & Report Product Effectiveness: Define the KPIs for each product and report on how well our products perform for the service organization, our clients, and the business. Translate adoption, usage, delivery improvement, and displaced-software-spend data into clear business impact.
- Evaluate Emerging Technology: Track developments in AI, automation, and product practice. Run structured trials and recommend adoption or rejection with a clear rationale.
- Additional duties, as assigned.
Job description
At OuterBox, growth isn't just what we deliver for clients. It's what we create for our people.
Join a team of marketers, strategists, developers, and innovators helping leading brands increase revenue through data-driven digital marketing. We call our team members Boxers because great results don't happen by chance. They come from preparation, continuous learning, and showing up for your team every day.
Launched in 2004, we’re now a team of 300+ and continue to experience explosive growth!
Our success is measured by the success we create for our clients and for our people. Every campaign, strategy, and website we build is designed to drive meaningful growth while giving our team opportunities to learn, lead, and advance their careers. And we have some fun along the way!
The Director of Product owns the vision for OuterBox's product technology layer: the internal applications, automation, and AI that help our staff deliver marketing services, and the direct-to-market products such as LOOP Analytics and future offerings. This role defines how our products work together as one consolidated, scalable system, makes sure each one delivers clear value to the people it was built for, and turns the capability of our development team into products that set OuterBox apart. The Director leads the Product Managers, sets product priorities and standards in partnership with the Director of Technology, holds the team to effective execution, and reports on how well our products perform for the service organization and our clients.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Set the Product Vision: Define and own the vision for OuterBox's product technology layer, internal and external. Describe how our systems, applications, and AI work in concert, and keep that vision current as our services, our clients, and the technology change.
- Own the Product Portfolio & Architecture: Keep the portfolio consolidated and coherent. Decide what we build, combine, retire, or buy so every product has a clear purpose, a defined user, and a place in the larger system. Partner with the Director of Technology so product architecture and technical architecture scale together.
- Build Products for Our Delivery Teams: Direct the applications that help our staff deliver marketing services faster, more consistently, and more intelligently. Make sure each tool is designed around the people who use it and proves its value in their daily work.
- Lead Direct-to-Market Products: Own product strategy for client-facing offerings such as LOOP Analytics and the products that follow. Identify market opportunities that grow out of our internal capability, shape them into offerings, and hold products that carry OuterBox's external reputation to the highest standard.
- Lead the Product Management Team: Lead, coach, and develop the Product Managers. Set the operating cadence and hold a consistent standard of product thinking, user empathy, and design quality.
- Turn Development Talent into Great Products: Give the development team clear direction, well-defined problems, and build-ready requirements. Own the PRD and acceptance-criteria standards, guide development and testing timelines, and keep the roadmap focused on the work with the most impact.
- Drive Effective Execution: Direct the intake, feedback, prioritization, pilot, and rollout programs the Product Managers run. Set the criteria that move a product from pilot to production, and make sure what ships is adopted.
- Measure & Report Product Effectiveness: Define the KPIs for each product and report on how well our products perform for the service organization, our clients, and the business. Translate adoption, usage, delivery improvement, and displaced-software-spend data into clear business impact.
- Evaluate Emerging Technology: Track developments in AI, automation, and product practice. Run structured trials and recommend adoption or rejection with a clear rationale.
- Additional duties, as assigned.
Exceptional teams deserve exceptional support. Our employee benefits package includes generous paid time off, healthcare coverage, retirement savings options, professional development opportunities, and additional perks designed to help you stay healthy, productive, and fulfilled both at work and at home.
- Health Insurance
- 401(k) & Retirement Savings
- Generous Paid Time Off
- Flexible Scheduling
- Remote-First Culture
- Professional Development
- Employee Referral Program
- And more!
Salary Description: $140,000 - $160,000
Great results don’t happen by chance. They come from talented people working together with shared expectations, mutual respect, and a commitment to doing what’s right.
At OuterBox, our values guide how we approach our work, support our teammates, and serve our clients. They influence the decisions we make every day and help create a culture where people can do meaningful work, build lasting relationships, and grow throughout their careers.
We believe growth is oxygen—for our clients, our company, and our people. That’s why we’re committed to helping every teammate reach their next stage of growth.
Every person joins OuterBox with different experiences, ambitions, and career goals. We believe great leaders meet people where they are, providing the support, resources, and opportunities needed to grow professionally, develop new skills, and build a rewarding career.
Whether you’re looking to deepen your expertise, take on new challenges, or grow into leadership, you’ll find a team invested in helping you get there.
- Primarily involves sitting at a desk and using a computer for extended periods of time.
- Light physical activity is also required, such as carrying equipment or setting up for presentations.
- Requires a high level of mental focus and the ability to work under pressure.
- Good manual dexterity, hand-eye coordination, and the ability to use a computer for extended periods are required.
Utilizes required organization-provided tools, such as project management systems, artificial intelligence (AI) applications, reporting and analytics programs, and other business software, as directed by management in the regular course of business. Use of such tools ensures accuracy, accountability, and continuity across projects, supports collaboration among team members, and allows the organization to maintain visibility into work product and progress.
Must be located in the USA.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Our company is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status.
OuterBox may use AI-assisted tools to support the hiring process. Human review is involved in all employment decisions.
Get the conversation started on your own time. You’ll receive a short series of questions to answer via video. This gives us the chance to get to know you and for you to show your personality before meeting face-to-face.
Next, complete a role-relevant exercise or presentation with the broader hiring team. This is your opportunity to demonstrate your creativity and skills.
After careful consideration, we’ll reach out with our decision. If you're our person, congratulations! An offer letter will be sent, and get ready to grow!
Hear directly from OuterBox employees about what has kept them at the company—from a healthy, collaborative culture and supportive teammates to real opportunities for professional growth.
Group Director, People
Director, Talent Development
Human Resources
Talent Management Specialist
I’ve been fortunate to build my career at OuterBox alongside people who are always willing to share what they know. It’s a place where people are willing to help first and figure the rest out together. – Chase Conner, OuterBox SEO Director
OuterBox has been such a great place to grow. I’m constantly learning, developing my skills, and surrounded by people who are talented and genuinely great to work with. The trust and autonomy here is refreshing, and the focus on individual wellness makes for a work/life balance that’s hard to find. – Samone Doyle, OuterBox SEO Strategist
At OuterBox, culture isn’t defined by policies. It’s defined by how we show up for one another every day.
The Boxer Code represents the principles that guide how we collaborate, communicate, solve problems, and support our teammates and clients. It creates a foundation of trust, accountability, respect, and continuous improvement that helps us work better together and achieve meaningful results.
These are the standards we hold ourselves to as individuals and as a team.
One Size Fits One
We meet every person where they are, and shape our approach around what matters to them.
Subtract
Simple Wins. We question requirements and cut what isn't needed.
Own Your Time
We own our schedules, and protect our PTO.
Be Kind, Not Nice
Tough on problems, kind to people. We say the hard thing, directly.
Growth Is Oxygen
Growth creates opportunity. We invest where we see the most potential.
Pick Up the Phone
A quick call beats a long thread. We call to build relationships and move fast.
Negotiate Upfront
We agree on the path and the deadline upfront, then keep our word.
Exceptional teams deserve exceptional support. Our employee benefits package includes generous paid time off, healthcare coverage, retirement savings options, professional development opportunities, and additional perks designed to help you stay healthy, productive, and fulfilled both at work and at home.
- Health Insurance
- Disability & Life Insurance
- 401(k) & Retirement Savings
- Paid Time Off
- Additional Boxer Benefits
We offer comprehensive medical, dental, and vision coverage designed to support you and your family with quality care, preventive services, and access to trusted provider networks.
- Multiple medical plan options to fit different needs and lifestyles
- Dental and vision coverage available
- Health Savings Account (HSA) option available for eligible employees
- Telehealth and virtual care resources
- Employee wellness and health advocacy programs
For more than 20 years, OuterBox has helped businesses grow through data-driven digital marketing. Our approach starts by meeting clients where they are. Whether they're an emerging eCommerce brand, an established manufacturer, or an enterprise healthcare organization, we build strategies around their goals, challenges, and opportunities- not a one-size-fits-all playbook.
We take the same approach with our team.
Today, our team of strategists, marketers, developers, designers, and analysts works together across SEO, paid media, CRO, email marketing, creative, and analytics to deliver measurable business results. Trusted by more than 1,000 companies and recognized as a Google Premier Partner, we're proud of the growth we've helped create—and excited about what's ahead.
20+ Years
Digital Marketing Agency
1000+
Successful Client Partnerships
2M+
Page #1 Google Rankings
300+
USA-Based, In-House Experts
The "Boxer" Culture
Great results don’t happen by chance. They come from talented people working together with shared expectations, mutual respect, and a commitment to doing what’s right.
At OuterBox, our values guide how we approach our work, support our teammates, and serve our clients. They influence the decisions we make every day and help create a culture where people can do meaningful work, build lasting relationships, and grow throughout their careers.
They’re more than principles—they’re how we operate.
Partnership
Put people first, be engaged, self-aware, kind, & collaborative.
100/100
Take 100% ownership of 100% of actions, results, & behaviors.
Show the determination to push past obstacles, get things done, & hit goals.
Hold yourself and others to the highest quality and performance standards.
We believe growth is oxygen—for our clients, our company, and our people. That’s why we’re committed to helping every teammate reach their next stage of growth.
Every person joins OuterBox with different experiences, ambitions, and career goals. We believe great leaders meet people where they are, providing the support, resources, and opportunities needed to grow professionally, develop new skills, and build a rewarding career.
Whether you’re looking to deepen your expertise, take on new challenges, or grow into leadership, you’ll find a team invested in helping you get there.
Build in-demand skills across digital marketing, technology, analytics, strategy, and client success.
Collaborate with experienced marketers, developers, designers, and strategists who are invested in helping you succeed.
Work on meaningful projects, solve real business challenges, and make a measurable impact for clients.
Explore new disciplines, tackle new challenges, and discover career paths that align with your strengths and goals.
Gain the experience, mentorship, and confidence needed to take on greater responsibility and lead others.
Join a company focused on sustainable growth, where your contributions are valued and your future is worth investing in.
While we’re serious about helping our clients grow, we also believe in celebrating wins, building relationships, and creating opportunities for teammates to connect beyond their day-to-day work. Whether you’re fully remote or local to one of our offices, you’ll find plenty of ways to engage with the OuterBox community.
Virtual Team EventsRegular interactive experiences, games, and team-building activities through Confetti help bring Boxers together from across the country.
Monthly All-Team MeetingsStay connected to company goals, celebrate wins, hear business updates, and recognize teammates making an impact.
Inside OuterBoxOur annual company event is dedicated to reflecting on the year, celebrating accomplishments, strengthening relationships, and having fun together.
Birthday, Holiday & Work Anniversary GiftsThrough Goody , teammates receive personalized gifts to celebrate birthdays, work anniversaries, and the holiday season.
Friday Spin-to-WinA weekly tradition where lucky Boxers can win free lunch and other surprises to kick off the weekend.
Recognition & AppreciationWe believe great work deserves recognition and make it a priority to celebrate contributions, milestones, and achievements across the team. Reward teammates using Bonusly to earn gift cards or funds to give to your favorite charity.
When Our Clients Win, We Win.
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