Director, Premium Audit

EMPLOYERS; United States; Remote; USD 105,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

EMPLOYERS is seeking a senior leader to direct the Premium Audit Team and align audit activities with corporate objectives. The role requires deep knowledge of NCCI/WCIRB rules, state regulations, and a track record of cross-functional leadership across markets.

Responsibilities include policy development, financial controls, and training across departments. The position is remote, requires senior-level insurance audit experience, and offers comprehensive benefits.

Qualifications

• 10+ years progressive professional experience in the insurance industry with management experience in premium audit.
• Proven ability to lead and inspire team(s) to achieve goals.
• Proven ability to implement changes company-wide.
• Advanced technical knowledge of manual rules (WCIRB or NCCI).
• Advanced knowledge of state regulations and documentation.
• Excellent written and oral communication and negotiation skills.
• Advanced organization skills with deadlines and coaching.
• Strong problem solving and analytical abilities.
• Ability to work well in a team.

Responsibilities

• Lead and direct the Premium Audit Team across the organization.
• Establish policies, procedures and financial controls for data integrity.
• Maintain effective internal and external communications to support programs.
• Collaborate with business units to support new markets and programs.
• Oversee audits and invoices for accuracy and compliance; guide test audit programs and data quality.
• Support enterprise systems for agents, policyholders, and reporting bureaus.
• Plan staffing and vendor assignments within budget.
• Provide audit training to departments and agents.

Skills

Leadership

Change management

Insurance industry experience

NCCI rules

WCIRB rules

State regulations

Communication

Negotiation

Organization

Teamwork

Job description

General Summary

Provide leadership and corporate-wide direction to the Premium Audit Team. Establish company policies, goals and procedures which ensure all functional areas support overall corporate objectives and fully comply with appropriate state, bureau (NCCI, WCIRB, etc.) and NAIC rulings.

• Set corporate policies, establish procedures and ensure financial controls to ensure integrity of financial data reported for the Premium Audit function.
• Ensure effective communications are maintained inside and outside the company to support overall company programs and seamless implementation of needed changes.
• Work closely with business units to support implementation and retention of new markets and programs.
• Review and approve activities which exceed individual functional manager authority levels. Ensure premium audits, as well as associated invoices generated, are accurate, timely and comply with all applicable state and bureau rules. Provide overall direction for test audit program and Data Quality compliance to the various Bureaus. Review and ensure implementation of any changes in Bureau rules in a timely fashion.
• Work to support the implementation of corporate systems which meet the needs of functional department users and external customers. (e.g., agents, policyholders, reporting bureaus, financial reporting, and users in other departments within the company).
• Plan for effective staffing levels and vendor assignments within budgetary constraints.
• Provide general audit training to various departments and agents.

Remote Opportunity

100% Remote (WFH) Opportunity

Essential Duties And Responsibilities

Provide leadership and corporate-wide direction to the Premium Audit Team. Establish company policies, goals and procedures which ensure all functional areas support overall corporate objectives and fully comply with appropriate state, bureau (NCCI, WCIRB, etc.) and NAIC rulings.

• Set corporate policies, establish procedures and ensure financial controls to ensure integrity of financial data reported for the Premium Audit function.
• Ensure effective communications are maintained inside and outside the company to support overall company programs and seamless implementation of needed changes.
• Work closely with business units to support implementation and retention of new markets and programs.
• Review and approve activities which exceed individual functional manager authority levels. Ensure premium audits, as well as associated invoices generated, are accurate, timely and comply with all applicable state and bureau rules. Provide overall direction for test audit program and Data Quality compliance to the various Bureaus. Review and ensure implementation of any changes in Bureau rules in a timely fashion.
• Work to support the implementation of corporate systems which meet the needs of functional department users and external customers. (e.g., agents, policyholders, reporting bureaus, financial reporting, and users in other departments within the company).
• Plan for effective staffing levels and vendor assignments within budgetary constraints.
• Provide general audit training to various departments and agents.

Supervisory Responsibility

• Provide leadership and overall direction to the premium audit management team and staff to ensure corporate and budgetary goals are met.
• Demonstrate leadership by creating an environment that fosters teamwork, values diversity, and which supports and respects all team and company staff‑members, internal and external customers, and vendors. Is responsible for selecting, managing, developing, coaching, and motivating the staff members.
• Develop and lead effective management teams in each functional area. Develop and implement results oriented training programs to support development of staff technical skills. Update training as needed to address new technology and changes in the business environment.

Financial Responsibility

• Develop and manage functional area budgets. Manage costs versus return to the company for service delivered.
• Support special projects as assigned.
• Other duties as assigned.

Requirements

• 10+ years progressive professional experience with a proven path of advancement in the insurance industry with management experience in premium audit.
• Proven ability to effectively lead and inspire team(s) to achieve and exceed stated goals.
• Proven ability to effectively implement changes on a company-wide basis.
• Advanced technical knowledge of manual rules (WCIRB or NCCI) and applicable state exceptions.
• Advanced knowledge of state regulations and related documentation.
• Excellent written and oral communication and negotiation skills.
• Advanced organization skills with the ability to set and meet deadlines and help others do the same.
• Excellent, solution oriented, analytical and problem solving skills.
• Ability to work well with others as a member of a team.

Work Environment

• Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship.
• It requires a suitable space that provides a private and quiet workplace.
• Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
• Travel: May be required to travel to off-site location(s) to attend meetings, as necessary

Salary Range

$105,000 - $160,000 and a comprehensive benefits package, please follow the link to our benefits page for details! EMPLOYERS Benefits

About EMPLOYERS

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.